Mecenate Palace Hotel

Must start by pointing out that Iglu cruises booked this hotel for us as we were sailing out of Citiavecchia. It would not be somewhere we would normally select. Our preference would always be more modern and open with plenty of room. Mecenate palace is old, sadly we got a tiny room on 3rd floor, no light, no room for our suitcases, bit old and worn. Depressing. Room had no usb sockets and not a single accessible socket to place an adapter. Not a smart tv, it was tiny.Not a single English speaking tv channel not even any news. Bathroom was small but functional and a good shower. Air con was also good. Location is okay but surrounded by a lot of graffiti and vagrants begging in the local area. Breakfast on the top floor via 26 steps was quite limited.Nice breads. Coffee had no flavour.Scrambled eggs, bacon and green beans/spinach was the extent of hot food, which was actually tepid.Poor quality yogurts. Fresh Fruits were lovely. Unfortunately we witnessed one poor gentleman fall through a floor board in the seating area and actually the floor had fallen through in 2 places. Receptionists and staff were lovely. We stayed for 2 nights, 1 day, but had it been any longer we would have moved hotels. One very slow lift available for everyone. Probably not the hotel for the most elderly, infirm or us.

My daughter, granddaughter and I loved your hotel. We spent 3-nights there. It was so clean and comfortable. The beds were very comfortable and clean. The staff were exceptional and very friendly. I'll stay here again if I return to Rome. The breakfast and coffee were great. So many choices to choose from. Great centrally located so we could walk everywhere. Took the subway when needed. Didn't care for the subway as it was too crowded. Our view from the rooftop was awesome. Right across from St. Mary's Basilica.

Stayed here for 1 night. Close to roma termini station, which was very good. Classic hotel , could do with the decor being updated . Room was clean, rooftop bar was excellent, Christian our server was very good , service overall was excellent. Will definitely be back to stay .

Our first visit to Italy and it did not disappoint. Had a great stay at this hotel. Great location, great service and spectacular roof top views. Would definitely recommend this hotel ANC would certainly return. We got the bus from the airport to Termini and then a short 9 minute walk To the hotel. Check in Was smooth, room dates but very quaint, spotlessly clean and had air conditioning. Beds super comfy, excellent black out blinds and no Street noise. Had breakfast and aperitif on the roof. Views are amazing.

Our flight was canceled due to war in the region. Immediately called the hotel, they refused to speak over the phone. I wrote an email explaining the situation, and their reply was sorry can’t do anything and was fully charged. I requested no refund but the option to change dates (similar to what other hotels granted us) and they refused. I asked to speak to the manager and was ignored. Too bad that a great facility is poorly managed without any sensitivity. I do not recommend reserving here.