Portrait Roma

We came to Rome for 4 nights. When we arrived to hotel, we got an instant upgrade. The next day the AC did not work properly in our room. It was Saturday. The staff called a repair team, but they could not fix it. We gave it one more day, but it stayed the same. Staff member offered us to move to their best 2-story suite, which was much more expensive, for the same price. We agreed. They helped to move our things, so it was not hard. On Monday, manager, Gianluca Vallrotonda, came back to work and apologized 100 times for the inconveniance. In the evening there were two bottles of Ferragamo perfumes waiting in our room. What a pleasant surprise! And on top of everything, when we checked out on Tuesday, the bill was reduced from the original price! That was above and beyond our expectations. I want to mention that the lady at the breakfast was extremely nice. I felt like I am visiting my aunt! She treats people like relatives! The breakfast itself is exqusite - all fresh and delicious! I highly recommend this hotel.

Amazing Hotel, one of the best hotels and service we had experience. For sure looking forward for another trip with them.

We have just had a 2 night stay at Portrait Roma. The exceptional service provided by the Portrait Roma team surpassed anything we have experienced anywhere in the world. The rooms are beautiful - elegant, spacious, quiet, with amazing thought gone into the design and amenities to ensure all needs are met. The location is perfect for exploring Rome on foot. The breakfasts are fantastic, and taken on the rooftop with an incredible view of the Spanish Steps and Rome. Thank you to the Portrait Roma team for an unforgettable stay. We cannot recommend this accomodation highly enough. Karen and David (Australia)

Portrait Roma is the only place we ever stay when visiting Rome. This was our 4th time staying at their hotel - and it seems to only get better every time. The location is perfect, right near the spanish steps and some of the best streets for walking & shopping in Rome. The breakfast every morning on the Rooftop Terrace is easily worth waking up for - with an incredible view, absolutely amazing, fresh food and impeccible service. The staff all very friendly & attentive, and the rooms are top notch. Its one thing to appreciate all the history & architecture in Rome, but another thing to stay inside a comfortable, luxurious, modernized hotel where everything like the plumbing, AC, and electronics work like they should in a 5 star hotel. Portrait Roma is without a doubt the best place to stay in Rome if you can afford it. Cant wait to go back.

CENTRAL location, rooms were very comfortable and beautifully appointed, service on every front OUTSTANDING, breakfast in the rooftop was DELICIOUS with options for all, and I can go on and on. This is a small boutique hotel that will make your visit to Rome as comfortable as possible …. even for families. HIGHLY RECOMMEND! Grazie Mille to the staff for making our stay so special!