Rome Cavalieri, A Waldorf Astoria Hotel

We have been to this hotel several times and always have a great experience. We know many of the staff members and they treated us like family. There is no hotel like this one in Rome!

If this hotel is not classified as a resort, it should be. It has an amazing outdoor and indoor pool. as well as an awesome spa for guests. We knew to request the side of the hotel with the "Rome" view because you can see the Sistine Chapel and even the Coliseum from the balcony. The Cavalieri is located on Monte Mario which is the highest point of the city, hence the amazing view. The staff at the Cavalieri were outstanding. They catered to our every need. They were friendly, accommodating and extremely knowledgeable. We would like to mention several employees who deserve special recognition: Bellmen Marco and Rocco, Front desk Anna Maria DeLuca, Pool attendants Leon and Alice and finally our breakfast server Roberto. He was so friendly with his daily "Buongiorno" and amazing service and stories of his pet parrot.

Stayed 3 nights in a Rome view Imperial Room. Wonderful service throughout the stay. Due to the lovely weather, the outdoor pool was open and perfect.

Second time we stayed here. Just a magnificent hotel with 5-star service. The staff is so friendly and kind; the rooms so decadent and beautiful. Concierge service takes the experience over the top, if we’re willing to spend. Emanuela in the Imperial Club was an incredible hostess for us, as were all of her amazing colleagues. We also love spending time with Roberto in the restaurant for breakfast every morning - a dead ringer for Frank Sinatra and a beautiful soul. But singling people out is not really necessary when you are talking about a hotel of this caliber. The standard is VERY high and it is omnipresent, and every last employee there upholds it. We can’t wait to come back!

Perched atop Monte Mario, the Rome Cavalieri, a Waldorf Astoria Hotel, offers a beautiful resort-style escape with sweeping panoramic views over the Eternal City. This hilltop sanctuary provides a welcome contrast to Rome's hustle, blending resort tranquility with access to the city's highlights. Location Located at Via Alberto Cadlolo 101, the hotel sits outside the historic center—about 3 km from the Vatican and 6 km from the Spanish Steps—delivering serene seclusion and unobstructed vistas. The surrounding area feels safe and peaceful. The complimentary hourly shuttle to central Rome (Via Veneto/Barberini drop-off) makes exploration feasible without constant taxis, though planning around schedules is essential for evenings. Room Our spacious room impressed with its comfort and thoughtful design, providing ample space to unwind. The highlight was the breathtaking view of Rome's rooftops and monuments, creating a sense of elevated privilege each morning and evening. Wellness The spa proved the stay's standout feature. I've yet to encounter another property with such an integrated cold plunge pool within the hammam, delivering a refreshing contrast alongside saunas, whirlpools, indoor/outdoor pools, and a well-equipped fitness center. It offered genuine rejuvenation after days of sightseeing. Imperial Club The paid upgrade to Imperial Club access, marketed as premium, proved disappointing. The lounge felt small, with limited food and beverage selections and restricted hours—far less generous than many complimentary lounges I've accessed via Hilton Diamond, Marriott Titanium, or IHG Ambassador status at other properties. It didn't match the promised exclusivity. Service While the resort maintains high standards in many areas, front desk interactions came across as dismissive at times, creating an unwelcoming impression—as if not all guests were equally valued. This contrasted sharply with expectations for a Waldorf Astoria property and felt out of place. Verdict The Rome Cavalieri excels as a beautiful resort with exceptional views and a remarkable spa, perfect for recharging while shuttling into Rome. It suits those wanting seclusion over centrality. However, the underwhelming Imperial Club and occasional service inconsistencies highlight that not all five-star experiences deliver equally.