Rome Cavalieri, A Waldorf Astoria Hotel

Loved breakfast upstairs. 7th floor and open all day for coffee/ juice/cappachino . Pastries and different breakfast items and set times. Atmosphere is calm and tranquil. Staff 5*. Seagulls….. One 1 legged seagull named Jonathan lives there for > 10 years. He let me put food on the ledge…. But extremely gently and slowly. Remember Jonathan Livingston Seagull book in ‘’70’s.” He/ loves salmon. “Friend to all the staff”. They adored Jonathan. 🍣 🫠 Housekeeping staff world class 5.*. We overpacked and left warm sweaters in our room for whomever wanted them upon checking out. Breakfast was very nice. Cappuccino excellent. Philipino women was beyond world class. ( Monique) Spa was world 🌎 class beyond 5*. Never more than 4 people ( even in the pool), when I used it. Massage was excellent ( tall girl with very advanced pressure points experience). I’d give her a 10 ,(twice. 5*****). The sauna was wonderful as were the warm baths.

Front desk and bell hop were great! Unfortunately the spa employees ruined my daughter’s birthday celebration with their horrible customer service. We reserved specifically at the Waldorf, knowing it was 20 minutes away from the city center, so my daughter could enjoy the pool and spa amenities. Unfortunately the night we arrived to use the facilities we were told she could not use the spa because she wasn’t of age. When I mentioned I had emailed reservations confirming we were staying there for her 15th birthday to use the pool and spa and they confirmed it would be available, they could have cared less. Just shrugged their shoulders saying no she had to be 16. It’s a jacuzzi she was going to be in with her mother. They could have made an exception or at least shown some empathy, but instead made her uncomfortable to the point she just preferred to go back to the room. I regret booking a stay here. This was her first experience in Rome and it started off bitter sweet thanks to the cavalier’s pool and spa employees, Stephanie specifically.

Beautiful night in Rome. We had a formal event next door and chose to stay here for the night. Upon arrival staff was very friendly. The receptionist gave our daughter a rubber ducky and anther toy for her stay. Our rom was beautiful. We had a late lunch by the pool. Lunch was delicious. Breakfast in the morning was good.

The property is absolutely gorgeous, with fantastic amenities and beautifully opulent rooms. The location is quite secluded from the main town, we were aware of that, but it felt a bit more remote than expected. The only downside was a slight musty smell in the rooms.

Diamond members. Was offered upgrade to imperial club for a fee. Received upgraded room on imperial club floor. The imperial club was fantastic and worth the upgrade fee. The Turkish bath, sauna, and cold plunge were amazing!!