Rome Cavalieri, A Waldorf Astoria Hotel

The room was beautifully designed and offered a stunning view that made the stay feel special. The bed was extremely comfortable, making it easy to relax after a long day. The pool area was elegant and inviting, perfect for unwinding and enjoying the surroundings. Breakfast was exceptional, with a wide selection of high-quality dishes and excellent service. The coffee was outstanding and a great way to start each morning.

The room was beautiful, clean, and well maintained with a comfortable bed and a lovely view. The pool area was gorgeous and very relaxing. Breakfast and coffee were excellent, adding to a great start of the day. Dinner overlooking the pool was fantastic and memorable. The staff were outstanding, friendly, and truly made the stay enjoyable.

We normally wouldn't stay in this area of Rome given it is pretty far from the center of the city, but we did since our daughter was living nearby while studying in Rome for the semester and we wanted to be close for the few days while we were there. Most of the hotel staff we encountered were great, the room service food was surprisingly good and the view from our room was beautiful. One of the staff members - Mr. Piccolo was a bit condescending which seemed odd given his job as a hospitality professional. Sadly, the hotel has seen better days. It was a little rough around the edges with knicks in the furniture and chipped paint in our room, not to mention very dated and somewhat gaudy - but it's Italy and a little gaudiness can be forgiven. All said, it wasn't a horrible experience, but we don't think the Cavalieri deserves to be categorized as a 5-Star hotel. Four stars might even be pushing it. If you have to stay in the Balduina area of Rome, this hotel is a reasonable choice, but it is unlikely we would stay there again.

After all the wonderful reviews of the Rome Cavalieri, I had pretty high expectations for the property, but unfortunately, so of those expections were not met. Let's start with the room. While the room is clean and has that old world charm, it definitely appeals to an older generation. The bed was comfortable and all the furniture was kept well. One strange thing that kept bothering me was all the wall art was crooked and I could not straighten them out no matter how hard I tried. Also, the speed of the Internet was barely 2-3 Mbps, so that needs to be upgraded as well. The bathroom was nice and mostly clean, as I found no mold in the bathtub/shower, but did see some under the sink lip. The showerhead was crusted and needed a cleaning. I also do not like shower/tub combos and feel that having to stand in the front 1/3 of the tub for a shower makes it feel very cramped. The breakfast buffet was outstanding from the variety of the food to the service. It was a pleasure every morning to meet the staff and have access to the wonderful buffet. They had both Western and European options as well as some Eastern fare as well. Keep in mind that ordering off the menu was not part of the buffet, but a separate charge. The location of the hotel is on top of one of Rome's hills and there are good and bad points to this. The good is that is very quiet and you don't hear the sirens of the city and you have an incredible view. We walked down the street to a location overlooking the city for New Years and it was incredible. The downside is that there is nothing around you in terms of restaurants and nothing else to walk to. The biggest issue we ran into was the shuttle bus into the city. We were the first bus into the city one morning and the driver told us where to get picked up every hour. After a lot of time in the city, we went back to the pickup location and met others from the same morning shuttle and waited over an hour and there was no shuttle. Finally, one of the other guests that could speak Italian called the hotel and they told her they had to move the pickup and dropoff location. I felt that they could have either texted or emailed hotel guests about this change, but they did not and left us to figure it out for ourselves. We walked to the new location and was finally picked up after almost two hours of waiting. I have been to many Waldorf Astoria hotels all over the world and this was the worst one so far for me. Hopefully your experience will be better.

We had a wonderful stay. Every single member of staff was delightful, shout out to Alexander on the concierge desk, what a star. Our room was gorgeous with the most amazing views of the Rome skyline. Breakfast was so tasty. Not cheap but worth every single penny. Made our new year and wedding anniversary so memorable - thank you everyone 💖👍🏼