Rome Cavalieri, A Waldorf Astoria Hotel

The location is superb and so closed to the Vatican! The huge park is superb with lots of variety of trees and sculptures. The lobby is gorgeous with lots of Arts. The service by Hermano was very professional and so friendly! He is definitely a great asset for your company! He makes sure our stay was memorable for our anniversary on Saturday for Valentine day. Thank you so much Hermano for the wonderful imperial suite on the highest floor with access to the Lounge and the lovely bottle of Chamoagne. What a nice touch! The suite was outstanding and the marble bathroom too with lovely Aqua Parma amenities! The lounge is a Gem because of the Top Notch service by Daniela, Emmanuela and Serena. The food was so fresh and tasty and we were also so impress by the breathtaking view of the charming city of Rome from the Lounge! The gym and the swimming pool inside is a must! Extraordinary equipment at the gym and gorgeous swimming pool inside of the Hotel. A memorable stay for our week end in Rome! We will definitely come back!

Very disappointing…checked in today as a Diamond member for a 3 night stay. No room upgrade available (other than 2 x single/ French ‘Queen’ beds room option), and no complimentary breakfast as did not book direct (advised if you book with your flights or travel agent then they do not honour benefits). More disappointing though is the dated rooms, stains on sofa, tired furniture, smell on 4th floor, and terrible view from balcony of radio/mobile phone mast (see photos) and noise of car alarms. Also they started programme of renovations last month which may explain why rooms are limited and alternatives not available. Do NOT recommend. Very dissatisfied guests generally and as diamond members not treated well. Asked for room change, same category of room but they could not offer. They offered higher category but with a charge. Location wise it is out of the city and quite a distance from main attractions, The hotel does offer a complimentary shuttle into town but this is limited with long gap during the day with no service and last shuttle back at 630pm. Will think again before booking Hilton for sure as they do not value Diamond members.

The room was beautifully designed and offered a stunning view that made the stay feel special. The bed was extremely comfortable, making it easy to relax after a long day. The pool area was elegant and inviting, perfect for unwinding and enjoying the surroundings. Breakfast was exceptional, with a wide selection of high-quality dishes and excellent service. The coffee was outstanding and a great way to start each morning.

The room was beautiful, clean, and well maintained with a comfortable bed and a lovely view. The pool area was gorgeous and very relaxing. Breakfast and coffee were excellent, adding to a great start of the day. Dinner overlooking the pool was fantastic and memorable. The staff were outstanding, friendly, and truly made the stay enjoyable.

We normally wouldn't stay in this area of Rome given it is pretty far from the center of the city, but we did since our daughter was living nearby while studying in Rome for the semester and we wanted to be close for the few days while we were there. Most of the hotel staff we encountered were great, the room service food was surprisingly good and the view from our room was beautiful. One of the staff members - Mr. Piccolo was a bit condescending which seemed odd given his job as a hospitality professional. Sadly, the hotel has seen better days. It was a little rough around the edges with knicks in the furniture and chipped paint in our room, not to mention very dated and somewhat gaudy - but it's Italy and a little gaudiness can be forgiven. All said, it wasn't a horrible experience, but we don't think the Cavalieri deserves to be categorized as a 5-Star hotel. Four stars might even be pushing it. If you have to stay in the Balduina area of Rome, this hotel is a reasonable choice, but it is unlikely we would stay there again.