Fairmont St Andrews

Lovely Hotel, spacious rooms and comfy beds. Rooms are starting to look tired and so the furniture/blinds. Staff are lovely but service can be inconsistent and not always up to hotel class and prices. Breakfast great, could do with a couple of nespresso machines in the breakfast room for guests to help themselves.

Wonderful weekend stay at the Fairmont. The staff were all excellent, special shout out to Harry and Coleen on reception who were super helpful, friendly and welcoming. All the breakfast staff were also fantastic and very accommodating with our baby. We’ll definitely be back! Super family friendly with lots of activities

Excellent service, spacious beautiful room with a sea view. Transport to city was great. Breakfast was tasty and the staff very polite. Good restaurants. Nice gift shop with great selection on golfing clothes. We loved to spend our anniversary with you, thank you!

Our daughter gave my husband and I a voucher for an overnight with breakfast. As such, you are required to call the hotel and book with the voucher, rather than use the online service. While the front of house agent I spoke with was very nice, I felt he was writing details down rather than put them into a system. Our voucher was for £250.00 and the room rate was £252.00. I gave my card details and the agent took the balance being £2. Check in was lovely. I mentioned to Angela that while I paid the £2.00 an amount of £50.00 had also left our account to Fairmont St Andrews. I asked if this was the shadow amount, usually for expenses charged to the room. Angela looked into this and it appeared the agent who took our booking had made some mistakes and thought he could use my card details again to balance the booking. Resolution is everything and while this seems really straight forward, you have on idea the amount of emails and phone calls it has taken. I must say the last email from the Front Office Manager was very curt. All of this took away from what was quite a nice stay.

We stayed for 1 night in the most beautiful sea view dog friendly room, check in was quick and easy thanks to the amazing concierge team. We used the spa for a few hours before dinner which is very clean, well equipped and wasn’t too busy along with friendly staff. We ate dinner in the on site Italian restaurant which was amazing along with the cocktails on offer in the bar. Breakfast is a large buffet along with other dishes you can order straight from the kitchen, coffee perfect and staff super friendly. A perfect stay and couldn’t ask for any more from a night away.