Rufflets, St. Andrews

Great location for Dundee and St Andrews. Food and service was excellent, and good value for money. Would stay again if visiting area.

Hotel has huge potential and gets many things right but maintenance seems to be an issue. We stayed in a shepherds hut and these were lovely however there was a collection of issues that appeared over our 1 night that shouldn’t have happened. Feedback was provided to the hotel at checkout and by email and surprisingly not acknowledged. Issues included fluff on the floor suggesting superficial cleaning, patio furniture with moss so needing a power wash. Lock to the hut was very difficult to operate. Electric candles with flat batteries and a bathtub (main feature of the room) that had a problem with the plug so could not be filled. Staff were always pleasant and helpful when you dealt with them but I got the sense they were not empowered to address the issues which may explain the lack of acknowledgment to us raising them.

Magnificent Gardens, Fine Dining and Warm Hospitality just outside of St Andrew’s. Our 3 generation family trip including 2 toddlers was highly successful thanks to the hospitality and beautiful rural setting of Rufflets.

Staff are very helpful, restaurant is great, just expensive but it's in a good location to st Andrews many restaurants. A bit tired, rooms are a little basic (was in a standard room) but staff are very nice.

My husband and I were celebrating our 35th wedding anniversary and stayed in one of the amazing Shepherds Huts with our black Labrador which I would highly recommend. From the moment we arrived until the time we left we were made to feel very welcome, staff were all lovely, friendly, helpful and nothing was too much. Accommodation was unbelievable nothing like we’d ever stayed in before where the finer details didn’t go unnoticed. The food was absolutely delicious so huge compliments to the chef. Breakfast was equally as good and we even managed to enjoy it al fresco where our Labrador joined us in the warm sunshine and also enjoyed a sausage from the chef! I can’t emphasise enough how brilliant all the staff are so all credit to their General Manager.