Casa Monica Resort & Spa, Autograph Collection

This hotel is in an excellent spot a close to walking to most shopping and restaurants in the historic District. Upon checking in valet was excellent, and they took our bags up to our room and parked our car in a secure place. Front desk, staff was amazing very professional, even offering champagne upon check-in. Rooms were very clean with top-notch bathroom amenities. Before retiring for the night room service came to our door asking if we need anything else offering bottled water and coffee before they left for the evening. Their rooms are a little outdated, but is to be expected of this older historic hotel. I found it comfortable and quaint. We were a little disappointed we did not encounter any of the talked about paranormal activity for this older hotel. It is supposed to be one of the most haunted in the city of Saint Augustine. We will definitely be back thank you for the great stay.

Excellent service, beautiful hotel inside & out, character reflecting the St Augustine history, spacious room, good pool, very quiet central location - everywhere is walkable, restaurant's grilled bronzino with romesco sauce magnificent, room refresh superb, what's not to like?

We were excited to come back to St. Augustine this year to visit Casa Monica for memorial day weekend. The hotel was just as I remembered it. We very much enjoyed our time spent in and around the hotel, but the food in the restaurant was subpar. We were given a warm welcome by the valets, who helped us unload our car and provided service on our way to the front desk. However, an incident occurred in which my wife overheard the elderly man working as bellman accusing one the valets of “taking his money” after my wife had given him a tip for his service. She ensured him that he would also be compensated for his work when he delivered our bags. We felt as though he was hovering around us waiting for the tip in the room. This particularly left us feeling uncomfortable although the rest of the process went well. Other than this our trip was quite enjoyable and we will be back soon to visit.

Casa Monica used to be the best hotel in St Augustine, I’ve been a regular visitor for over a decade. It is now comfortably one of the worst hotels in Florida. You’ll be lucky to get a room with hot water, the rooms consistently smell bad and are not cleaned to a high standard. The tap water smells disgusting, even for Florida. Unsurprisingly my family and friends got quite sick after staying here. Avoid at all costs until new management takes over.

Friendly and efficient employees. Very fast valet parking. Room is beautiful with plenty of drawers and space. Ask for pillows, etc. early since it can take a while. Breakfast was in a nice restaurant with great service. Bed is VERY hard. Pillows are meh.