Cheval Blanc St-Barth Isle de France

This hotel is amazing. The rooms are great and it is on the best populated beach in St Barths. The main thing that differentiates all the St Barth's properties, including this one, is the incredible staff. The service is perfect and the staff is very friendly and helpful. Can't recommend enough !

The bungalow was perfect: spacious, with a beautiful terrace, excellent bedding, a wide variety of soft drinks. And to top it all, staff interaction was excellent. Our alchemist(Auriane) was always available with a smile and Thomas gave us the best breakfast experience! Also, Claire organized a perfect private beach experience for my wife’s birthday!

Best honeymoon ever! My wife and I had the most amazing time. The staff was exceptional and the entire atmosphere was A+! We are definitely looking forward to returning and enjoying this place of paradise again and again! I highly recommend if you are going to St. Barths that you go here!

Our stay offered some real highlights, including a stunning natural setting, scenic hikes to Colombier Beach, and generally very good food. The main pool area was clean, and we appreciated thoughtful touches like complimentary hats, snacks and non-alcoholic drinks in the minibar. Wildlife like turtles, hermit crabs, lizards and iguanas added a unique charm when walking through the resort grounds. However, we encountered a number of issues that significantly impacted our experience. The indoor accommodations lacked the same level of care. On the first night, we found dozens of bugs in our room - including ants on the bed sheets and towels, and a large spider in the bathroom. Mosquito bites kept us up, and we ended up having to stay up to clean just to make the room feel livable, which was far from the relaxing start we'd hoped for. Even after that, it was hard to feel at ease - every night brought new bugs, and the lingering stress and uncertainty about whether any might be harmful made it difficult to sleep comfortably. It felt like we were constantly on edge and scanning the room. Maintenance and service also fell short of expectations. The bathroom sometimes lacked hot water, and the body wash dispenser didn't work. When we requested a replacement, we were given shampoo instead.. A request for a buckwheat pillow resulted in receiving a cork one. These mismatches left us felling frustrated and doubting the resort's attention to detail. The private pool was another letdown, with dead bugs and bird feathers floating in it, making it feel unhygienic. Additionally, safety concerns arose: a slippery tub led to bruises, and a chair had exposed spikes that cut my finger. I had high expectations based on the resort's brand, and while the location and food largely delivered, the poor room hygiene and repeated service missteps made it hard to fully relax or enjoy the experience.

Bright, light, full of wonderful colors and textures: our beach-side suite with plunge pool was magnificent! What a treat to wake up in a luxurious bed, sit up and see the ocean beach framed in sea grape vines. Uncluttered, the suite was highlighted by beautiful tiles, marbles and stunning heavy chrome bath fixtures—a delight to use! The large all-sand beach—with plenty of cushioned lounge chairs for all—never felt crowded and we were always attended to by helpful beach staff. The included breakfast in our suite offered an expansive selection—we will always remember our world-class omelettes!! After experiencing outings to the town and Eden Rock area, we were even more convinced that Cheval Blanc’s gorgeous, private garden property was the place to be in St. Barths. We were particularly impressed with our ever attentive butler team. They were always available and provided excellent guidance—checking in with us regularly to make sure all was going well. They were undaunted by any concern and worked quickly and thoroughly to assure issues were addressed “with pleasure”. Our afternoon pastry surprises, lovely fruit punch and evening vanilla rum were a real treat!! It was a vacation like none other. Thank you to Cheval Blanc!!!