The beach was beautiful! The property was decent. Needed some love and some maintenance. No working outdoor showers to rinse. No phones in our rooms to reach the desk in case of an emergency. Needed someone by the beach to put umbrellas up for shade. The staff was very friendly!

Took my mom for Mother’s Day Brunch at the resort’s Saman Carambola Beach Resort Restaurant I would not recommend this place. I left the restaurant feeling disappointed and wishing I had spent my money elsewhere. Although they advertised Brunch there were no breakfast items on the menu it seemed to be their dinner menu. We were there on time & were promptly seated however after getting drinks & placing our order it took an hour to get our food. The servers while polite seemed inexperienced & unfamiliar with basic food service protocols. When the food finally arrived it was absolutely disappointing- besides the poor presentation it was cold, the mashed potatoes gritty, the steak hard, the shrimp & asparagus rubbery & the fish completely dried out. These dishes were not worth the $45-55 price tag! We swatted flies off the table the entire time & then off the food when it finally arrived. Two of our party only got first drinks & the third person’s second drink order was substituted without any consult or choice. After speaking with the manager the drinks were taken off the tab. I would never recommend this place to anyone.

This is not Marriott quality!!! Marriott purchased this boutique hotel and then abandoned the remodel. All the pictures are from pre-hurricane 2018. It’s rundown, the pool is dirty and all tiles are popping up. Trip hazard(I actually fell at the pool due to a hazardous area). The bar restaurant is the only place to eat after 11 am and it’s the same food burgers and pizza all day long. Drinks are good, but no pool or beach service. The beach chairs and umbrellas are falling apart(all five of them) The grounds were not mowed or well kept. Airconditioning was not working in our room, we had to switch on the 4th night to another room. Breakfast was the same few buffet items every morning, but Patricia was delightful-super nice and attentive. Most of the staff was very friendly and did the best that they could (they all get 5 stars) The beach view (gets 5 stars) the view is incredible, but I would never recommend anyone waist their money or Bonvoy points on this place! I should have listened to the reviews! It’s worse than was described.

Rooms were nice and roomy, beds comfy, however the pool was green with algae and there was trash about the resort. Loved The secluded location. Employees were nice. Not happy paying that much and then not being able to utilize the pool area! ID willing to give it a second try only after inspecting the facilities

We spend a week at the Carambola in late April and it was divine! The rooms were clean and spacious; the layout was easy to navigate; the staff was friendly; and the beach was GORGEOUS! I had a really good time there and don't miss the breakfast!