Red Mountain Resort

DO NOT MAKE A RESERVATION HERE!!! Gave it 1 star because 0 stars is not available. This place is a deserted, abandoned property that still allows you to make a reservation online. Unbelievable to drive here and find it all closed! A sister property down the road, Black Desert Resort, is part of the same company and will credit your paid reservation to a room there, albeit at a higher price. Black Desert Resort is a new development and luxurious to say the least. They were able to cancel and refund our reservation at the bogus Red Mountain Resort. If you're a golfer, traveler or resort aficionado, and don't mind the $350+/night price, the Black Desert Resort is definitely worth a visit. Red Mountain Resort, to their dim credit, did send a reservation confirmation email, informing me, in small print, that the front desk, and all other amenities were closed. And this sent AFTER they had accepted and charged my credit card. I carelessly did not read it all, but stopped at the "Reservation Confirmed" line. My bad. The geographic location of these properties is beautiful. But the Red Mountain Resort is shameful black eye on the city of St George, who should force them to totally shut down their bogus website.

This entire experience has been terrible. First, this is a closed hotel and they don’t tell you 3 days before your stay that none of the amenities are open. Second, we came from the black desert resort, and our keys for our room didn’t work. My aunt and mother went back to get them fixed. The lady at the counter was rude and condescending, and guess what? The key still didn’t work! Fourth, you can get ahold of someone at the call center but you can’t reach anyone at the hotel. My aunt stayed on hold for 20 minutes. This was overall a terrible experience. The staff are rude and unhelpful. Why are there so many people standing around but so many unable to help?!

Had a great time at the Red Mountain Resort! 7 friends all celebrating birthdays stayed for 3 nights. We had an opportunity to upgrade to a Villa and that was amazing. The pools were great. The spa services were top notch and the endless classes were fantastic. The food was delicious. I have tried to recreate the Brussels sprouts dish at home.

I know it doesn't matter since this amazing place is closing its doors next month but I still wanted to write a review. I am so grateful for the opportunity to experience this special resort, meet wonderful people both staff & fellow guests and enjoy the breathtaking landscape of Southern Utah. Yes the resort is getting older but it has loads of charm that more than makes up for its age.

What a find! Was thinking we’d have to go to Sedona to find a resort like this, grateful we stumbled upon it on a visit to Snow Canyon State Park. Beautiful views, comfy beds, pools, hot tubs and cozy fires for S’mores. We were already planning our return when we learned they’ll be closing soon for a complete remodel. We’ll just have to wait.