Laluna

Horrible experience. A large blizzard was on our night table then on our bed when we got to the room. Providing a picture as it went to the bathroom and surprised us at night. We complained and agreed to stay and pay for the 1 night, yet the property would not credit our pre paid 2nd and 3rd night. Terrible service and I can't believe this property is associated with Marriott. I'm a titanium Bonvoy member and lifetime Platinum, and can't believe the lack of support from Marriott. Disappointing

Do not stay here! It’s a step above tent camping, let me explain. This property is severely misrepresented on their website. The pictures are not accurate to show what it actually looks like. The pool is dirty and dingy. Nobody in their right mind would go into it and it was completely empty of people. The check in process is disjointed. My husband and I waited outside by our luggage. Someone eventually came to greet us. She moved us to the bar area, left our luggage on the side street on the side road. We waited and waited and eventually provided us with our key. Didn’t discuss the property’s amenities, and when we asked about Marriott Bonvoy status (we are titanium) she said we don’t honor status here. Again, Nothing regarding that on their website. Regardless, She handed us the key and then searched for a colleague who would come take us to the room on the hill. Two of these men said they were busy then one finally said he would help, As if he was doing her a favor. Liked mention earlier, The pictures online are grossly misleading. It’s one step above camping. Once we got to our room, it was hot. She turned on the AC. Took a long time to cool. That was the least of our issues. As we were unpacking I saw a rodent on my nightstand. It was on the side table right next to where my head would be. We called down to remove it. Someone came, with nothing in hand and went outside to retrieve a tree branch from the woods and coerced the rodent outside. Not far enough because later that evening it was back in bathroom. Along with the hundreds of mosquitoes. I couldn’t use the bathroom at all and was petrified to go in there. In the room there is only one outlet, on one side of the room. The beds are covered with a net in order to alleviate any bugs to get in, well doesn’t work. We left early the next morning. We explained to the front desk that this property is not as described and extremely misleading. They didn’t care and refused to credit us the remaining 2 nights. They said to email the owner. We have reached out to the owner with no response. I repeat DO NOT STAY HERE! I’m baffled by the reviews and feel very strongly that those reviews cannot be trusted.

What I was looking for: simple, relax, just on the beach, and yet understated luxury. Empty beach, super good food, but silly thrills. And a great atmosphere, with great people around, in a beautiful tropical island without much tourism. Paradise.

Our experience far exceeded our expectations. The restaurant was the best food we had on the island and the accommodations were incredibly pleasant. I want to come back and stay longer. We did a hike to the 7 sisters and found this to be a fun and exciting addition to our trip.

Absolutely stunning location, beautiful views over the sea. Quiet, tucked away resort, with maybe 15 rooms. Nice huts with plunge pools and great outside areas for relaxing. Taxi is required to reach other restaurants or bars, but other than that, this was perfect for a quiet vacation.