Spice Island Beach Resort

This was one of the most relaxing breaks we had in 2025. The positives: - Excellent beach (which was surprisingly quiet as it is public) - Spacious and well equipped room; we went for a room with a plunge pool - with hindsight, we should have gone for a room by the beach as the rooms with plunge pools are set back from the beach with no views (very private and very shaded)) - generous mini bar - lovely staff; almost everyone was super friendly, It makes a real difference - I enjoyed the hobi cat sailing (other than the day when the person supervising water sports was working somewhere else….) - Great spa treatments (though the spa itself needs a little TLC) Areas for improvement: - Lack of information on activities; on our penultimate day, a member of staff came up to us at the pool who organised activities, said he hadn’t seen us before (even though we had been at the hotel for 5 days) and suggested various activities - unfortunately it was too late to do most of them (we had kept ourselves active any way with a hire car) - many staff recognise you, others dont asking your name repeatedly in the same day (and the hotel was far from full) - evening bar snacks are very weak and are of a standard you would expect of a mid-range pub in the UK, far short of a 5 star hotel - The biggest, the food. Cooked breakfasts are good, but the buffet is very limited. The lunch menu we quite enjoyed but the dinner consistently underwhelmed; given the price, it should have been so much better. We decided to eat out for 2 nights The last time we visited Grenada we stayed at the Calabash and almost did again. We chose Spice Island Beach Resort because of the beach, which is much better, and our agent saying both had good rooms and excellent food. However, the food at the Calabash is in a totally different league, as is the service. I would return to the Calabash without hesitation (and it is better value). I would only return to Spice Island if the food is much improved; it’s a shame, it has so much potential.

The location was perfect, the staff went above and beyond especially when the meals were not up to standard and the breakfast serves was much to be desired. The hotel was clean and welcoming, we had the perfect room straight onto the beach. The hobi kat gave me the chance to see the ocean and the sea creatures. Able to walk to a local bar and small shopping centre.

We stayed for a week in this luxurious resort. We loved everything about it from arrival to departure. Every member of staff including the Guest Experience Manager were superb in their daily interactions with guests. Our room was on the beachfront which had a great view. The beach was clean and well maintained. Although the beach was accessible to the public it was not busy or crowded and there was a security guard employed by the hotel 24/7. There were 2 restaurants which provided a lovely selection of local and specialist dishes such as lion fish and barracuda. The Oliver restaurant provided fine dining. I was also able to request dishes with that combined ingredients from different menus. We met the talented chef. There were different activities on offer. We enjoyed the sunset cruise. Athough it was cloudy, the experience was fabulous due to Kevin’s attention to detail and superb service. He even wished us farewell on our departure. He is a credit to the company. I would like to thank Cleon, Guest Activities Assistant for his liveliness and manner in motivating guests. This included an organised walk to Quarantine Point - a local park with great views over the sea especially at sunset. We found the whole place very relaxing and would highly recommend this resort.

A five star resort should provide exceptional service, attention to detail and an exceptional Pampered guest experience. Here is why Spice island beach resort failed to live up to this five star designation 1. Lack of beach service/beach chairs / old tattered beach cushions. Unless you are in a beachfront villa you will be scrounging for your own beach chair on a daily basis. I was very surprised that a beach resort of this caliber doesn’t have a beach attendant to set you up with a chair towel and umbrella. We spend each day looking for chairs the cushions were tattered and dirty there was no beach service the first day and it was only after I complained that a nice young lady came by every day after. The beach is the highlight of this hotel. I do not understand why they do not have service and better furniture . 2. Uneven staff service. Some staff were lovely especially upon arrival. And others Seemed put upon to serve you. Arrival had my full of hope with lovely front desk person a nice drink and an introduction to the room. Went downhill from there . Food service was u even in that some Mornings particularly the servers seemed perturbed to be serving you l. We often did not receive what we ordered and service was often slow. We had to ask numerous times for things we ordered . Ar the spa I had to wait while one staff member regularly continued her personal Phone conversation leaving me waiting 3. Details - one treadmill of two wasn’t working for two days. Manager advised they were waiting for a technician Turns out the cable wasn’t plugged in and another guest figured it out. Overall a disappointment 3 Numerous times

The location and first impressions were terrific and the resort is situated close to the airport so the drive was not endless. Very welcome after a full day’s -8 “7travel. We had a lovely warm welcome to the hotel by the staff on duty and they upgraded us to their best accommodation because we were celebrating our 30th wedding anniversary. Thank you! Our villa was spacious and private. BUT there was no sun on our patio so we had to retreat to the beach. Disappointing On the beach the service experience was very Disappointing The view was magnificent but service was very poor. We requested beach loungers to different people 4 times before we gave up and sorted ourselves out. Disappointing There was one person serving everyone on the beach. (Lovely girl) but don’t forget this is a beach resort) Disappointing During our introduction to the resort I was struck by all the strict opening and closing times of bars restaurants and the pool. Which were very pleasant by the way and all overlooking the beach. The restaurant experience was good. Very personable staff at every meal and good food which was bit slow to appear. (Handy hint…... Don’t help yourself at the buffet. ). We were worried that we might tire of the menus at dinner but they changed it up night two 👍. The hotel is attractive and clean but a little tired and dated. e.g Tiles missing in our private pool. (Champagne problems I know but you are paying for perfection. ) the pool was very clean. They have done a great job of making the environment feel tropical and there are plenty of places to relax other than your room. I would rate the staff really. The sounds outside are tropical and the grounds are fabulous and well tended and everyone works very hard and is definitely welcoming. The shop sells mouth watering merchandise but at mouthwatering prices. (Take your passport in if making purchases because you can benefit from the tax free price) . Spice Island is everything you could possibly want in a tropical retreat but the owners could be less complacent given how expensive it is. I hope this helps.