Alila, Napa Valley

It’s an interesting property at the far north end of town in St Helena . It’s a small footprint . The rooms are spacious but not well soundproofed - if at all . The property had few guests yet we had a group staying in room above us that were unbelievably loud . Clomping, stomping across room and terrace , loud voices for hours It was unpleasant and far from a quiet , relaxing experience It ruined our evening The Restaurant, Violetts and the outdoor terrace bar were closed - which was odd and inconvenient The Concierge , Stacie is excellent ! Professional, engaged and thoughtful . Rest of staff is unfamiliar with area and weren’t pleasant or helpful

Gorgeous property right in the heart of Napa Valley. I've stayed here four times now and each time I'm blown away by the quality of the rooms, excellent restaurant meals and wonderful customer service. The views of the vineyard and/or the creek running adjacent to the property are picture-perfect. Highly recommended for a splurge!!

Room was very nice with a beautiful view . Food at the restaurant was not good but the bartender made few drinks and was amazing . I Ordered room service and my entire food came completely cold . Coffee also was cold . Actually warm . Very disappointing!

The staff was warm, welcoming, and went out of their way to make our stay comfortable. The room was spotless, beautifully designed, and had a breathtaking view. This hotel sets the bar for excellence. We felt truly pampered and appreciated every moment. Highly recommended for anyone seeking comfort, class, and unforgettable service. We can’t wait to return!

Customer Service was top notch. Rooms were spacious and the view was fantastic. Grounds were always clean and welcoming. Enjoyed the gas fire pit on the balcony. Theresa was extremely helpful at planning our trip. Would highly recommend a stay here. We will be back.