Alila, Napa Valley

This was our first stay in Napa for a late Valentine's Day retreat. The property was gorgeous, and we stayed in the Vineyard room on the third floor. My girlfriend loved the amenities (shampoo, bath salts, cookies), and we took advantage of the fireplace/soaking tub. Not to mention the heated bidet (flashbacks to Tokyo trip), sleeping drapes, and room lighting options. The atmosphere was simplistic yet modern and clean, very romantic. The service was top-notch and one of the best I have experienced. The valet was super helpful when bringing us our vehicle, offering to transport luggage, and giving us water. The front concierge was awesome in communicating with us, and prior to our stay, they had helped me create our itinerary for wine tasting. They gave us a card welcoming us to our 3rd Anniversary with a complimentary bottle of wine. Overall, the staff was so attentive and helpful (bringing us a toothbrush in the middle of the night, asking if we needed linen changed). I appreciate the staff's warmth immensely. I had booked this stay as a Hyatt Rewards member, and it was definitely worth the value. Highly recommend returning to this property, as the ambiance is quiet/relaxing. Location is great and close to various wine tastings, vineyards, and restaurants in St. Helena.

This hotel is conveniently located. The views of Berringer vineyards from the terrace coupled with your own fire pit, was the ultimate cozy, and relaxing experience. We took advantage of their partnership with Berringer and walked next door to have a discounted wine tasting. (Go see Michael and Gigi) The rooms and service were all top notch. You're not getting snotty Napa service here. Everyone was very warm and friendly, especially at the bar and restaurant. Get the margarita...it won't awards for a good reason. We didnt plan on eating on property during our short 2 night stay, but we ate here twice because it was so enjoyable. If you're looking for a classy hotel without the snobby service, come to this place.

My husband and I were so thrilled we stayed here. We only had one night, it was raining, and still the experience from start to finish was amazing. We had a drink in the bar, a fire pit on the porch by a brook and an amazing breakfast. The views all around were stunning.

It is truly a wonderful property, offering a delightful experience for all guests. The staff is exceptionally accommodating, going above and beyond to ensure that every visitor feels comfortable and well taken care of during their stay.

Beautiful and well maintained property with stunning views and exceptional service from a friendly and attentive staff. Great breakfast. Splurge on the spa services.