Crystal Cove by Elegant Hotels

This was our fourth visit to Crystal Cove and our first since the extensive refurbishment, and we can honestly say the hotel is better than ever. I spent 10 wonderful nights here with my wife, my sister-in-law, and our six-year-old daughter, and from the moment we arrived, we could see just how much work has gone into the renovation. The rooms are a massive improvement – modern, stylish, and equipped with all the amenities you would expect. The bathrooms are particularly impressive and the refurbishment throughout the entire hotel has been completed to a very high standard. Everything feels fresh, contemporary, and well thought out. One of the things that keeps bringing us back is the fantastic staff. It was lovely to see some familiar faces from previous visits alongside new team members who have clearly embraced the same warm and welcoming culture that Crystal Cove is known for. We would like to give a very special mention to Hazel in the restaurant. Hazel is an absolute asset to the hotel – such a lovely lady who always greeted us with a smile and genuinely looked after our family throughout our stay. Her kindness and attention to detail made every meal that little bit more special. We would also like to thank Diana and Jensal in the Kids’ Club. Our daughter loved spending time with them each day, usually for an hour or two during the hottest part of the afternoon. They kept her entertained, engaged, and happy, giving us complete confidence that she was being well looked after while having lots of fun. The location remains beautiful, the atmosphere is relaxed and welcoming, and the recent improvements have taken an already great hotel to another level. Thank you to all the staff for making our stay so memorable. We would have no hesitation in recommending Crystal Cove to anyone considering a trip to Barbados, and we are already looking forward to returning for a fifth visit to this hotel in the future. Thank you to all at Crystal Cove x

Great hotel rooms with friendly and helpful staff who made us feel welcome throughout. We were here at the end of season and some nights had more guests than others with not enough staff on duty at dinner times. This is not the place for fussy eaters as food options were limited with meat fish and one veggie option. Note towards end of season not all restaurants are open every night or at lunch time. However the food served was lovely. Was a bit odd to book a time for dinner at breakfast as not always sure when we wanted to eat. Would recommend the hotel as perfect location for swimming and great pool and beach access. For spa treatments though you had to get the water taxi to the sister hotel down the road or could walk 15-20mins as the room for spa treatments at the hotel was not ready. I would book trips through concierge team as these were helpful in organising these at a reasonable price

We had a week at Crystal Cove at the beginning of May. We had read some poor reviews before we left, people complaining about the poor quality of the food / service and were a bit worried. We didn't have to be. The staff were friendly and welcoming from the minute we arrived and throughout the holiday. The hotel and rooms were great, even when our shower wasn't working properly, it was fixed within hours of it being reported, Friendly restaurant and bar staff and all through the resort. Yes, the food isn't Michelin star level, but we weren't staying at a Michelin starred hotel! There was a good variety of well cooked, tasty food. The counters weren't always brimming with food, but there was enough option and volume for the number of guest, limiting waste! The A la Carte menu evenings were great.

We stayed at Crystal Cove for 10 nights as part of a large group for our wedding at Sea Shed, and overall we had a really great stay. Before travelling, we were slightly concerned because the hotel had only recently reopened after a lengthy renovation and there had been quite a few negative reviews online. Thankfully, our experience was much more positive. It’s a 4 star all inclusive resort, and it’s important to set expectations correctly. It’s not perfect. At times service could be slow, and there were a few breakfasts where coffees we ordered never arrived. Some staff were more enthusiastic than others. But honestly, that’s fairly standard for a busy all inclusive resort. For the most part, the food and drinks were very good, with plenty of variety throughout the stay. One thing we particularly liked was the sunlounger food service during the day. The Caesar salads became a daily go to for us, and it was nice being able to avoid doing buffet breakfast, lunch and dinner every single day. A few staff members also deserve special recognition. Lisa was incredibly helpful in the lead up to our wedding and during the stay itself. She really went above and beyond to help coordinate things for our group. Kerry Ann also gave by far the best service we experienced at dinner throughout the holiday. She was enthusiastic, attentive and warm every time we saw her. The pools are great, the beach is lovely with plenty of sunbeds, and overall it’s a really good option for families and groups with children. We’d definitely come back to Crystal Cove and were really happy with our stay.

Had mother's day lunch there and the food was amazing!!! The service was excellent as well thanks to our server Donna!!! Kudos to the chef a d team...great work!!!!