The Club, Barbados Resort and Spa

We have just returned from our third trip to The Club Barbados in Holetown. We had a fantastic time, yet again at this great-value all-inclusive hotel. We had an issue with our room on arrival which was promptly addressed. Other than that, we had no concerns and enjoyed 10 days of relaxing by the pool and ocean, accompanied by great food and drinks throughout. We must mention the fabulous staff who helped to make our stay so special - the lovely ladies at the Sunset Restaurant: Sherry, Mia, Ladonna, Diana, Joycelyn and Coraline all led by the fabulous Carmella and the fabulous chef Mia and the ever-cheerful Nikita on the eggs. The bar staff are also amazing and serve a great range of delicious drinks and cocktails - special mention to Vinny, Karene, Darious, Danielle and Germaine. The hotel manager Caroline seemed to be ever-present - speaking to guests and making sure everyone was having a good time. There are activities and water-sports aplenty for those wanting a more active break. We arranged jet skis and crazy couch ride through the water-sports team and were picked up from the beach at the hotel, saving us a trek into Holetown. We used the well-equipped gym several times during our stay. The food was varied and plentiful. There is buffet breakfast and lunch with a great variety of hot and cold food. The morning egg station is great - loved the omelettes, poached and fried eggs and french toast! There was always freshly- cooked fish cooked to order on the lunch buffet and lots of lovely fresh salad. Dinner was a-la-carte 4 nights per week and buffet 3 nights per week. Enid's Restaurant is also available doing a-la-carte dishes 5 nights per week. Both a-la-carte and buffet were good with lots of variety. The rooms are very spacious and well equipped. We had a garden view room overlooking the lovely the gardens and pool. The bathroom had a large shower area and the water was always hot. Tea and coffee were provided in the room. Sunbeds are available at the front - overlooking the beautiful ocean and in the pool and garden areas. There are plenty of beds but you did need to bag a parasol around the pool early to make sure you got one. There is shade from the trees overlooking the ocean. During our stay we were lucky enough to see monkeys and humming birds in the garden area. The sunsets here are fabulous! We also went out into Holetown - First Street is great on Sunday night - karaoke on the street! We also treated ourselves to lunch at QP Bistro and had afternoon tea at Sandy Lane - both were amazing! Thanks to everyone at The Club for making our holiday so special. We hope to see you all again soon!

Location was good but no beach. Pool area good and nice area by the sea. We paid extra for a sea view but had no balcony and access to the room was up a spiral staircase on the fourth floor. Not good for some people who may have difficulties climbing up. The bathroom was grubby, my first shower wasn't nice experience. Long black hair clogged up the plughole, I had to remove it myself. Obviously the staff didn't do a deep clean during handover. The cupboard doors under the sink were dirty also door going into the bedroom. Was more like a 3* star instead of 4. The bed was comfy and room ok. The bar/ entertainment area was nice but not enough seating for everyone and the toilets there were used as the pool toilets too. The worst was the dining room, food was repetitive and not much choice. The female staff were unfriendly, abrupt, most had bad attitudes and treated us like we shouldn't be there. No customer care skills. The male staff were more friendly. We had to book a table every night and they made us wait. The Al a Carte restaurant was better, although looked like a sports bar, very basic decor. The menu was better in there and service faster. We love Barbados and met some nice people. Will definitely go back again but not to this hotel. We've been in better.

As a solo traveller I stayed for 11 nights from 1st March. This hotel is a safe environment and in a great location close to bus stops and shopping centres. The hotel grounds and amenities are compact with a good flow. Some areas do need a bit of TLC but nothing to put you off staying. I used the garden sunloungers, which were perfect and close to the pools. The beach bar could benefit from a few small tables to enjoy drinks in the sun. As advertised, there is no direct access to a beach. The hotel has a man made beach terrace with sunloungers. Beach access is a short walk down the road and I felt safe on well maintained foot paths. Due to unseasonally rough seas, access to the sea via a few steps and water sports were halted as the red flag flew for the duration of my stay. Security politely addressed those who ignored the flag. My room was spacious, great storage and housekeeping kept it spotlessly clean. I stayed in room 135 and my only issue was access to the bathroom. The door opened inwards and you had to straddle the toilet to close the door to then access the sink and shower area. A sliding door would improve this. The bathroom had a full range of complimentary toiletries etc. Throw away the grey towels, I received one set and I asked the cleaner for a white fluffy set and they willingly obliged. The drink options for an all inclusive were excellent with many top brands. The restaurant booking system was initially a drawback, but once in the flow it worked out fine. There was always a queue for the dining room, a very british trait that other nationalities balked at. The quality of the food was of a high standard and although I ate later in the evening I never experienced any shortages. There was plenty of choices with the breakfast, lunch and evening buffets and the cheeses were scrumptious. The a la carte evenings are a welcome alternative and occasionally some courses incur an additional cost. I twice went to Enid's and liked the shabby chic vibe. If you politely engage with restaurant and bar staff then they will treat you with respect. Some guests were very rude and overly impatient. The additional food truck during the day serves very tasty snack food. Evening entertainment with ample comfortable seating, suited the guest demographic and the piano bar is worth going to. Just a few other suggestions - Stock the room fridges with soft drinks and beer and replenish regularly. Supply rooms with at least one bottle of water per day per person. All rooms to have dressing gowns, slippers and a fixed hair dryer as standard - obtaining a hand held dryer was intially a challenge. Overall I had an excellent stay and I would readily return.

We arrived at 1 pm after a tui cruise to be told that check-in wasn't until 3 pm and were directed to the restaurant for lunch near where a steel drum band were playing (only time during our week) which was great. Our room wasn't ready at 3 so went back at 3.30 to be told it was nearly ready and shown to our room to be greeted by the cleaner. Room was spacious with a great shower but some of the draws just wouldn't stay closed. Water aerobics was great but unfortunately the evening entertainment got a bit repetitive, but the piano bar was fun. Unfortunately, the red flag was up every day. The guy at the water sports told me daily that hopefully it would be OK to snorkel tomorrow, but tomorrow never came. Entering the restaurant was interesting, you get greeted and give your room number then you wait for the next person to show you to a table (which hopefully nobody else was sat at) then waiting staff come and introduced them selves. At breakfast you book a time for the evening but unfortunately the time you'd like was often gone but you could then book for the day after not knowing the menus, maybe it they had 15min booking intervals instead of 30mins this may have been easier. The food was always tasty. Drinks were good, but only cocktail menus available, so abit annoying not knowing what else was available.

We were a party of 10 friends, the hotel room was nice and clean , but unfortunately the food was cold 90%of the time ,one meal I sent back as it was cold and they did was put it on a hotter plate . The salad bar was just lettuce,tomato’s and cucumber with maybe one pasta salad dish .The snack hut ran out of chicken most dats by2.30 pm and it did not closed till 5pm .The first few dats the staff were ok but then it seamed they could not be bothered.We booked a trip from the hotel to Oistins Friday night street party 6 pm and 10 pmpick up .the coach was an old bone shaker had no air conditioning it was broken some windows were inoperable We paid $30 each .he left at 9.50 pm with no head count and missed2 people luckily they were walking up the road to the car park and managed to stop him . We paid a lot of money for this hotel but it’s more like a 3 start definitely not a 4 star , we definitely would not go back