Blue Waters Resort & Spa

There are pluses and minuses for this resort. Staff is lovely for the most part but somehow the service is quite slow. The food has been great again for the most part but don’t be in a rush when sitting down for a meal! The wedding coordinator was outstanding! Not one complaint! It’s the slow season and things should be getting into tip top shape but they aren’t. Outdoor shower at the main pool doesn’t work. We had to ask for towel refills more than once. The water station near our room doesn’t have cold water and we asked about that more than once as well.

We had a meal here at the cove restaraunt. Amazing food. Amazing staff. Beautiful setting. Would love to stay at this hotel .

Special thanks to Nicole for looking after us when one of us got ill, and for checking in. She was especially kind to my son. Those details matter. Great time with water sports, WiFi was intermittent. AI so could skip the prices in restaurants, food was good if limited for kids. Staff were hot about tips even on AI so take some dollars, it is easier. Boasts of being the best resort on island, can believe. Staff were very friendly, a great few days to switch off.

A truly breathtaking vacation, made all the more special by the whole team at Blue Waters. World-class customer service paired with an idyllic setting are just an absolute match-made in heaven. A special thank you to Trammaine at Veronica's Bar who made our toddler daughter's stay just that little bit more special. Highly recommend overall, thoroughly satisfied. Thank you once again.

Firstly, I would give 4.5 if I could! It's a beautiful hotel, nice staff, decent service. It just missed the finite details and attention to details service wise for me compared to other 5* hotels I've stayed in. (I'm only being picky as it was 5* and was expensive, so I expect more compared to other hotels I've stayed in with a lower price / rating) Family Suite, but no separate bedrooms and a bed setee for the kids. Salt and pepper missing off tables and napkins sometimes, things of that nature. Umbrella's missing from the room (other rooms had them) so when it rained we had to call them up, to be able to go to breakfast without getting soaked. Pelican (lobby) Bar meant to be open until 12, but as no one was in it when we arrived back from Cricket at 11pm (and the bar tender was nowhere to be seen, we had to go to the front desk to ask the receptionist if it was still open and she went to look for the bar tender. Thats not something I expect at that level. No "do not disturb" sign for our door so we got awoken early by housekeeping (who then gave us one for future use). Asked for all inclusive mini bar to be restoked as we had 2 coke's and there was four of us staying and it took 7 hours to replenish them. (We left housekeeping a list of items we required each morning for the minibar after that and we're well looked after following this). We managed to drink other stuff in there don't get me wrong and these are all relatively minute things, granted. But these little details added up and for me meant its why it just missed the expected grade. Tip: Go All Inclusive here: restaurant prices are expensive and its definitely worth doing. The beach was a little disappointing too, not much depth to it and sargassam was all over (but that cant be helped, due to the wind/time of year). But the non watersports were great and complimentary/included in the price. Positives were: Housekeeping did a lovely job. Rooms we're always cleaned to a very high standard and towels changed. Porters again we're really helpful taking us to and from our room on golf buggies and also we're great with our baggage. Breakfast was OK, nothing special. Evening meals. The Palm/Reef restaurant was again OK, but the Cove Restaurant was excellent and no difference cost wise if on AI. So my advice is dress up a little more and go to the Cove restaurant in an evening. If you wish to adventure outside the resort there are no options I was aware of restaurant wise within walking distance. If You stay here, I'm sure you'll enjoy it! Yet, It just didn't quite make the grade for me value for money vs 5* vs Attention to finite detail. Yet I make it sound bad and its certainly not... it just needs a few little tweaks to have made our stay, Spot on!