21c Museum Hotel St. Louis

Vanecia at the front desk provided an exceptional experience with her kind- hearted spirit and unreasonable hospitality efforts to ensure my spouse and I had great time during our stay here at the 21c museum hotel.

I would have rated higher if the Spa did not mess up my b-day and desired spa appointment after I confirmed in person 3 days before WITH the rep, who took down my information-room no., email and cell phone on an 8.5X11 sheet that looked like an intake form. Never received any communication so I went down after in-house breakfast to sanity check. I was informed via supervisor, Ms. C that no appointment were even available that whole morning until early/late evening and that she never saw the form. Needless to say it was a terrible start to what I had planned to be a good birthday day and night. Also the shrimp dish at the bar was so salty and requested to make it less. It just can back watery and less tasteful. Otherwise the hotel was nicely done and the best, where the valet staff.

What a great stay we had at Museum 21C this past weekend. We were in St. Louis for a soccer tourney, but wanted to skip the bland Hilton/Marriot/etc... in St. Charles and get a hotel stay downtown with some flair! This was the exact answer! Great rooms - wonderful staff - amazing food in both the Good Press and Idol Wolf (thanks Mick for the great recommends on the Hanger Steak and Spice-Rubbed Chicken!)... I cannot say enough good things! We had a 2 queen room and it was large and well appointed. Beds were comfortable (A+ for the firm pillows!) and the bathroom was amazing. While we didn't use the pool or the spa / sauna - a few people talked about how cool it all was! I am a little sad we didn't make our way down there - but we will next time!

Stayed here due to a graduation. It was an edict property from Chase travel. Overall the property was nice but except for the museum on the second floor, it has a tired look that needs to be refreshed. Or at least a coat of paint for the hallway on the third floor. Bathroom was dark and spacious but didn't have any makeup accessories like a q-tip. The hotel's restaurant leans to Spanish food. With few restaurants nearby it was crowded. There is no free parking nearby. Parking lots and garages. 21C charges $50 per 24 hours. What was extremely annoying is that you cannot use the Edict hotel credit towards parking. Finally, there is breakfast and lunch at the Good Press. There was always a line for something for breakfast. That is not a hardship, but waiting 34 minutes to receive French Toast is.

Very well designed rooms and super interesting lobby. Definitely a fun and unexpected location. However the high-end products in the hotel room in the bathroom are always empty and the dispensers do not work, which requires multiple calls to get anything resolved. Restaurants are excellent but there’s a very long wait for breakfast since everyone has a credit. And do not expect to walk anywhere because there is nothing worth seeing within walking distance so everything will be an Uber from here.