21c Museum Hotel St. Louis

Stayed here due to a graduation. It was an edict property from Chase travel. Overall the property was nice but except for the museum on the second floor, it has a tired look that needs to be refreshed. Or at least a coat of paint for the hallway on the third floor. Bathroom was dark and spacious but didn't have any makeup accessories like a q-tip. The hotel's restaurant leans to Spanish food. With few restaurants nearby it was crowded. There is no free parking nearby. Parking lots and garages. 21C charges $50 per 24 hours. What was extremely annoying is that you cannot use the Edict hotel credit towards parking. Finally, there is breakfast and lunch at the Good Press. There was always a line for something for breakfast. That is not a hardship, but waiting 34 minutes to receive French Toast is.

Very well designed rooms and super interesting lobby. Definitely a fun and unexpected location. However the high-end products in the hotel room in the bathroom are always empty and the dispensers do not work, which requires multiple calls to get anything resolved. Restaurants are excellent but there’s a very long wait for breakfast since everyone has a credit. And do not expect to walk anywhere because there is nothing worth seeing within walking distance so everything will be an Uber from here.

I had business in St Louis so stayed here for a few nights. St Louis could sure use the business as the city has lots of vacant buildings and signs of entrenched poverty. The room was small for the American Midwest, but perfectly fine for 1-2 people. The location is odd. The eerily quiet neighborhood doesn't have much to offer a business traveler. If you're going in/out of the airport, this location is about a .6 mile walk from Union Station, which has a great train to the airport, but .6 miles is far if you have suitcases. If you want to go for a run along riverside, that's about .7 miles from this hotel (kind of far if want to go for a quick run). There are a few restaurants nearby but many of them close at 7 PM or earlier, and don't open at all Monday-Tuesday. The in-hotel restaurant is insanely priced at $50+ for an entree, and I didn't eat there. The hallways have peeling wallpaper and worn carpet, but the condition of my hotel room was better. The very nice in-house fitness center was a reason to pick the hotel, but the AC was broken when I was there and the fitness room was a toasty 78 degrees F, making for a poor experience. The outsourced cleaning staff is clearly overwhelmed; my room wasn't cleaned by 5 PM when I returned from work so I opted out of room cleaning. The lobby is beautiful and art gallery a nice touch, but this hotel doesn't get the basics right.

Amazing experience! Atmosphere, amenities and service was exceptional.

Hallways and room felt dirty. Bathroom appears to not be cleaned. Refrigerator was in room but unplugged, phones in room not working and had to call front desk from mobile to have them bring a tv remote to room because there wasn’t one in the room. Most disappointing was valet wrecked my truck, apologized and accepted responsibility on the sidewalk as they pulled my truck up, they filed a claim through PMC their “Parking Management Company” and PMC denied the claim stating “ Our management team conducted a thorough inspection of the property, including the driving path and the vehicle parking area, and we were unable to identify any factors that could have contributed to the damage. There was no damage to any other vehicles or fixed objects that could account for the reported damage.” Would strongly encourage you to stay somewhere else.