The Ritz-Carlton, St. Louis

Saint Louis, Missouri

8.9 Superior Deluxe
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About the Hotel

The Ritz-Carlton, St. Louis is located in the posh neighborhood of Clayton, a charming oasis in the city of St. Louis. Guests will experience true Midwestern warmth and hospitality in this arts and garden district, home to a thriving culinary scene, the beautifully landscaped Forest Park and an array of museums and boutiques within a short distance of our hotel.

Location

The Ritz-Carlton, St. Louis
100 Carondelet Plaza,
St Louis, MO
Saint Louis, Missouri 63105

Nearest Airport: STL

Features and Amenities

  • General Information
  • Pet Friendly
  • Dining
  • Bar & Lounge
  • Afternoon Tea
  • Wine Bar
  • Restaurants
  • On-Site Amenities
  • Spa on Property
  • Gift Shop
  • Fitness Center
  • Cigar Lounge
  • Car Rental
  • Complimentary WiFi
  • In-Room Amenities
  • Private Patios or Balconies
  • Marble Bathrooms
  • Luxury Linens
  • Luxury Bath Amenities
  • Espresso Machine
  • Complimentary WiFi
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Catering Services
  • Family
  • Children's Programs
  • Nearby
  • Shopping
  • Art Galleries
  • Museums
  • Restaurants
  • Parks
  • Monuments
  • Interests
  • City
  • Culture & Arts
  • Hotels

Reviews for The Ritz-Carlton, St. Louis

Stunning in St Louis.

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

It's hard to complain with this St. Louis hotel. Although the exterior looks a little dreary, it is a lovingly maintained hotel with an interior that feels as though you are stepping back into an era of glitz and glamour. The rooms are large and clean and generally have pleasant views over the vast flat neighborhoods of the St Louis area (we could see the arch from our room, which was fun). The neighborhood itself is dotted with nice cafes, bars, and restaurants that are easily walkable and the attached parking garage is nice when you need to go further. Being close to Forest Park and Wash U. is convenient. Only thing that can be a little annoying is going downtown, which is a bit too far for comfort, but you'll probably only do that once to see the Arch anyway. Service was friendly and pleasant. We did not eat at the restaurant or bar inside the hotel while there.

Temp O - Chicago, Illinois


Never booking at a Ritz again

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

Will not be able to review as our reservation for this weekend (as well as that of 30 other rooms booked for a wedding) was cancelled due to some sort of contract the Ritz has with the NHL and the local hockey team making the playoffs... Really? The Ritz? Apparently we are all being rebooked elsewhere (and our rooms will be paid for by the Ritz), but this is beyond unprofessional and frankly inexcusable. Lost our business forever (and after scanning some of the recent reviews, it appears as if they did us a fovor).

Peregrine30 - Marblehead, Massachusetts


The hotel I believe is racist

TripAdvisor Traveler Review Rating Reviewed 1 month ago

I initially visited there June of 2024 to celebrate my Son birthday we usually go to the Four Seasons but I decided to go to the Ritz since I had never been we found a used razors in the bed. We contacted management they apologized offered us a night stay for another time to come back to make up for the razors on the bed which put a damper on the birthday celebration. Fast forward March 2025 we used the complimentary stay to celebrate my oldest daughter birthday . Upon arrival we asked if they could take our luggage to our room so we could stop at the bar they said they did not take luggage to the room. Valet did park my car however no luggage. I knew it was a lie that he could bring the luggage up and according to management he was supposed to if asked so we took them up ourselves. Ordered food it was cold as they had given us a food voucher we asked if all our food we ordered could be warmed but it was still food so we walked to 801 chophouse to get hot food. The bed in the room was extremely uncomfortable I pulled the duvet back it had feathers falling out we took pictures. Also the floor in the bathroom had some orange substance on it we took pictures as well. I feel they purposely gave us any room as I sent these pictures to management they would not return my call they only said the guy outside at the front door was supposed to carry my luggage up.

32athenam - Ferguson, Missouri


One of the few best options in the city

TripAdvisor Traveler Review Rating Reviewed 2 months ago

This hotel is one of the nicer options in St. Louis, with a great location and friendly staff. I stay here several times a year, and while it’s a decent hotel, it does feel a bit dated for 2025. The TVs only offer streaming through Netflix and YouTube, and in some rooms, I’ve noticed cracks in the ceiling and yellow stains around the crown molding. While it may not quite live up to its five-star reputation, it’s still one of the better choices in the city. I just hope they update the aesthetics and refresh the rooms and bathrooms—a simple paint job could make a big difference!

Guide61885106328


Beautiful Property, Mediocre Service

TripAdvisor Traveler Review Rating Reviewed 2 months ago

The hotel itself is beautiful and the public areas are clean and well maintained. The room was also clean and well kept. The location of the property was perfect for me and I felt very safe walking around the local neighborhood. While the hotel and location are nice, don’t expect the typical Ritz Carlton experience. The few staff interactions that I had were pleasant enough, but I was never greeted while entering/ exiting the property many times nor when arriving or departing in an Uber. There was also no turndown service provided. The service at The Cigar Club was also abysmal. When I entered, there was only one party there. Despite the lack of tables to serve, it took over 20 minutes for someone to take my order. The gentleman who took my order made it clear that he did not know what he was doing (literally said so himself). While these things are not terrible, I expect far better service from the Ritz Carlton brand. The stay was fine, but I would hesitate to return, especially at the rates charged (680) making it the most expensive hotel in St. Louis at the time of my stay.

ephantom - Colorado Springs, Colorado


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