Carlisle Bay

It’s quite rare to find a hotel the size of Carlisle Bay (nearly 90 suites) that feels big when you’re there but still manages to offer a completely personalised service where everyone remembers your name and breakfast orders daily. The resort is absolutely impeccably presented. It’s not grand and opulent but understated and homely. It’s refreshing to visit a hotel where all the staff are so well trained and everyone seems to care about guests. Particular credit to Jason behind the bar and Leanne in the Indigo restaurant. Both have an infectiously upbeat view on life that completely takes you away from the City mindset. If you can get a newly refurbished room, you should. The fact that water sports are included is also a great perk and we went out on kayaks daily. Quite a few people in our group had specific dietary requirements (kosher) and the hotel were able to bring in kosher meat and adapt menus to reflect their needs. The food in restaurants was good, particularly the bircher muesli at breakfast. It would be nice to see some variety and changes day-to-day at breakfast, and Ottimo restaurant could improve their menu (I found the pizzas a bit tasteless) in my opinion, but otherwise the food is consistently good. Overall, a great stay. There’s quite a few people that regularly go back and it’s easy to see why.

The staff is exceptional. Every staff member we encountered seemed intent on making our stay the best it could be. We were delayed due to snow storm departing NY. Throughout our stay management was attentive and accommodating. My husband and I visited with our daughter and son in law and infant grandson. The resort is very family oriented and the the baby’s room was fully outfitted with essentials to make their stay very easy. We had ocean suites which were recently renovated. They were very comfortable and offered beautiful views and easy access to the beach. We booked through Amex fine hotels. We were afforded late check out but unable to upgrade rooms due to lack of availability of rooms. This was expected during high season. The restaurants offered diverse menus. We opted for the all inclusive which is a must have. Without it, your food and drink bill would be very costly if you are mostly eating onsight. We enjoyed our stay and will definitely be back. Shout out to Leanne @Indigo for her outstanding service and the beach guys working tirelessly to serve us all day in the beach!

My family and I really enjoyed our stay here. We had rooms that were a step away from the beach and were always greeted with a warm smile from the staff there. Sydon stood out as one of the beach staff who went out of his way to make sure we were always taken care of and took time to make sure we had a great trip. We were very fortunate to come across such a beautiful place and welcoming staff.

Our stay at Carlisle Bay Resort in Antigua was disappointing overall. The restaurant service was good, with friendly and attentive staff. Unfortunately, this was the only real highlight. Management was largely absent and unresponsive during our stay. Booking through Amex Fine Hotels & Resorts proved pointless, as promised upgrades were ignored despite availability being shown on the hotel’s own website. My Leading Hotels of the World Sterling status was also completely disregarded - there was no pre-arrival communication or acknowledgement, despite assurances beforehand. For a resort in this price range, the rooms are outdated and clearly in need of renovation, which does not match the luxury image being marketed. In summary, good restaurant staff, but poor management, unmet benefits, and rooms that don’t justify the cost.

This is about their spa! I’m local and I like to treat myself sometimes and this spa is DEFINITELY a treat wow! Highly recommend