Alila Hinu Bay

Was here for 3 nights as part of our trip to Oman. Did read some reviews that had me a little hesitant but I am so glad we carried on with the plan and came. Been wanting to recharge and disconnect. This place offered nothing but luxurious comfort, surreal ambiance, serenity and memories that will never forget. Got elite status with Hyatt was recognized and upgraded The pool villa is huge, the decor is so relaxing and very private. Loved the design of the bathtub being outdoors. The resort offer different spots with amazing views of the resort itself, the ocean, etc. My favorite spot was definitely the infinity pool where you just swim and enjoy the views, that suddenly you will even see a tribe of camels just casually chilling on the other side. Everyone was so friendly and attentive. Extending our appreciation to Ava who was taking care of us at the Orchard and we did get to learn about Oman. If you have a chance, dont skip this property

Alila Hinu Bay is undeniably stunning—remote, peaceful, and beautifully designed. Rooms are spacious, the spa is excellent, and a few staff (notably Chef Ashwin) go out of their way to deliver five-star hospitality. Those touches show what this resort could be. But beneath the surface, the experience falls far short of Alila standards. Cleanliness was inconsistent—dirty trays and bottles left sitting for hours, even in the lobby. Staff were warm but lacked training and initiative: we waited nearly an hour for a simple dish in an empty restaurant, struggled to get basic service at breakfast despite being surrounded by idle staff, and saw little sense of leadership at reception. Most troubling, my wife’s sneakers were stolen from the spa. CCTV confirmed it, yet the manager’s response was defensive and transactional. He offered a free airport transfer, framing it as “equal value” to the shoes—missing the point entirely. The issue was never about the money, but about accountability and guest safety, which were both lacking. In short: the property is beautiful, but the service, cleanliness, and management don’t justify the rates. With proper training and leadership, this could be a world-class retreat. Until then, it’s style without substance.

Excellent resort with great staff. Rooms were massive with amazing bathroom. Nice earthy feel. Cannot fault the resort. Didn't get to try their activities.

Alila Hinu Bay felt like a little miracle in the middle of the desert. The design and location were stunning, and every detail seemed perfectly planned. The apartments felt very private, and having wildlife like camels, flamingos and cows around the hotel made the whole experience truly special. I hadn’t mentioned in advance that I have a milk protein allergy, yet the staff went above and beyond to take care of me. They prepared separate dishes for me at the buffet dinner, and the chef even came out to make sure my food was completely dairy‑free. By the second day, several staff members already remembered and helped me choose safe options at both breakfast and dinner. The spa was fantastic, and it was a real joy to use. We like to work out even when we travel, and both the gym and the spa (steam room, sauna and plunge pool) were much better than we expected. It would be nice if there were more photos of these facilities online, because we really didn’t know what to expect and were pleasantly surprised. Overall, our stay during Khareef Season was magical, and Alila Hinu Bay is a place we’ll always remember.

Location poor, 1 hour far from the city centre Salalah and the transportation costs Cleanliness is excellent Quietness very quiet and peaceful and relaxing, you feel as if you are alone in the resort Staff very helpful and friendly. The menu in the restaurants is limited Group Transportation limited.