Alila Hinu Bay

Beautiful setting, but disappointing food and spa Alila Hinu Bay is a truly beautiful and unique place — it feels magical to lie by the pool and watch camels and wild animals passing by. The design and atmosphere are stunning, and the staff are warm and professional. However, the experience doesn’t live up to the high prices. The food is very basic and not worth the cost, and the spa treatment felt overpriced — 15 minutes were spent blow-drying my hair, which was unnecessary. I came for a massage, not a hair session. After a week, the stay started to feel a bit repetitive. It would be great if the hotel took inspiration from Casa Cook El Gouna, which offers small, thoughtful touches and better value that make the stay more special. Rooms is beautiful and clean, but terrace sofa is dirty. Staff is exceptional. Would rather give more tip for them instead of spending so much on the food. Not worth it.. With improved food quality, cleaner pool areas, and a more refined spa experience, Alila Hinu Bay could easily become a truly exceptional destination.

We had an amazing stay at Alila Hinu bay! We had the wonderful room with private pool, super exclusive, hotel were very thoughtful with great amenities such as sun cream and face mist. Kids really enjoyed kids club and hotel activities, I must say the food options and quality were beyond our expectations, the hotel staff were very friendly and helpful. We had great family time with amazing memories, thank you!

Was here for 3 nights as part of our trip to Oman. Did read some reviews that had me a little hesitant but I am so glad we carried on with the plan and came. Been wanting to recharge and disconnect. This place offered nothing but luxurious comfort, surreal ambiance, serenity and memories that will never forget. Got elite status with Hyatt was recognized and upgraded The pool villa is huge, the decor is so relaxing and very private. Loved the design of the bathtub being outdoors. The resort offer different spots with amazing views of the resort itself, the ocean, etc. My favorite spot was definitely the infinity pool where you just swim and enjoy the views, that suddenly you will even see a tribe of camels just casually chilling on the other side. Everyone was so friendly and attentive. Extending our appreciation to Ava who was taking care of us at the Orchard and we did get to learn about Oman. If you have a chance, dont skip this property

Alila Hinu Bay is undeniably stunning—remote, peaceful, and beautifully designed. Rooms are spacious, the spa is excellent, and a few staff (notably Chef Ashwin) go out of their way to deliver five-star hospitality. Those touches show what this resort could be. But beneath the surface, the experience falls far short of Alila standards. Cleanliness was inconsistent—dirty trays and bottles left sitting for hours, even in the lobby. Staff were warm but lacked training and initiative: we waited nearly an hour for a simple dish in an empty restaurant, struggled to get basic service at breakfast despite being surrounded by idle staff, and saw little sense of leadership at reception. Most troubling, my wife’s sneakers were stolen from the spa. CCTV confirmed it, yet the manager’s response was defensive and transactional. He offered a free airport transfer, framing it as “equal value” to the shoes—missing the point entirely. The issue was never about the money, but about accountability and guest safety, which were both lacking. In short: the property is beautiful, but the service, cleanliness, and management don’t justify the rates. With proper training and leadership, this could be a world-class retreat. Until then, it’s style without substance.

Excellent resort with great staff. Rooms were massive with amazing bathroom. Nice earthy feel. Cannot fault the resort. Didn't get to try their activities.