Don Gregorio Grand Hotel

This beautiful and tasteful hotel is right at the edge of the old city, within easy walking distance of all the sites. The lobby is gorgeous and the rooms are large and comfortable. The free bottle of wine was a real gift after a long drive that day and the hour of family spa time is totally worth the small price. They had valet parking at a reasonable price and reception was warm and helpful. We loved this stay and would highly recommend it.

We had a great experience in the Don Gregorio suite with its private spa and sauna. We also tried the private hire of the main spa - a bargain at 50 per hour. The hotel is a fantastic small luxury hotel conveniently located for exploring the historic center of town. Friendly and helpful staff. Efficient valet parking.

I travel internationally multiple times per year. I don't need fancy, but I want clean, thoughtful, nice service, and to feel welcome. This hotel rates a zero in each category. Top 5 worst hotel experiences I have had. I just wanted to get out of there I felt so uncomfortable. This hotel failed at every level. Parking - The first issue was parking, which Expedia said was included in my booking. But, apparently "Parking Included" doesn't mean this on Expedia - so buyer beware. I got stuck with $20 Euros - that's on Expedia. Pool - Long drive and ready to hit the pool I saw when booking? $25 Euros per person per hour. I'm not kidding. I have never seen this anywhere in the world. A/C - Hot days in Salamanca. Gets the room to about 75 degrees Farenheit but does not functionally work. I woke up sweating at 3 a.m. Technology - Room phones are 25 years old and TV is probably 15. Almost useless on volume. Inconvenient and very few plug outlets for charging cords. These rooms have not been renovated in a very long time. Fridge - Does not work properly or make things cold. Kettle - None. Only Nespresso maker. Hospitality - We had to find the front desk attendance behind a huge, dated monitor that is difficult to see around. and we were reluctantly checked in and shown to our room. No hello, no welcome to Salamanca, no here's what to do, no room overview, no map, no suggestions - nada. Here are your keys. Room Condition - I would guess the last renovation was about 25 years. Old wallpaper, linens, etc. Robes were frayed at the cuffs, blinds were dirty with age, scuff marks on many of the walls. Bathroom looked like a time capsule. One of those strange shower cabinet type things with buttons and doodads - we had to call and have someone show us how to turn it on. Super cool in 2002. Not luxe - at all. The hotel room was clean. Bathroom - Clean but old. No towel hooks. Tiny trash can with a small hole. Toilet in a glass enclosed office with a bidet (complete with ancient telephone). Turn Down Service - Chocolates were left on our bed and towels put at bedside. Towels and bathmat not changed out after use. Bathrobes awkwardly hung on open closet doors at room entrance. Embarrassing and zero pride in hotelier service. Mattress - Terrible and old. We all have a grandmother or aunt/uncle who has had the same mattress in the guest room for 25 years. This was ancient and hard (and I love firm mattresses - this was just old). Not comfortable at all and lumpy. Location - Great. Right across from the primary cathedral. Beautiful. Surpise! - The large evacuation plan sign on the back of the door, directly facing the bed, glows at night (photo below taken at about 11 p.m.). Not just a little - a very bright green that lights up the room. Like the level of. a small television. We asked for an eye mask as it was so bright we couldn't sleep and alas, this 5* hotel did not have them. I had to maneuver the floor lamp and put a towel over it to cover what I could. Again. Embarrassing and what??? Potential - With new management and some TLC, this could be a decent hotel. I would rather stay at a Marriott Courtyard in Cleveland than this place. At least I know that I get what I'm paying for. I let the front desk know my challenges with my stay and the manager spoke with me afterwards and offered only a half hearted apology. I don't know how this hotel is in business. We had just come from Lumiares in Lisbon which I can't recommend highly enough. Absolutely top notch, 5* service. Worse than a disappointment. This hotel left me pondering eating my $ and checking in elsewhere when I was hot and uncomfortable trying to sleep late at night. The worst feeling as any traveler knows.

We had the most wonderful experience at The Grand Hotel Don Gregorio in Salamanca. The hotel is very quiet and full of history. Staff were all very friendly and so helpful providing us with restaurant tips and highlights of Salamanca. The hotel is in a perfect location and walking distance with all the sights of Salamanca and many restaurants and cafes and bars. It's a very quiet hotel which was perfect for us. Our room was quiet and very well appointed and spacious. The A la Carte breakfast was delicious with items made to order and the staff were very accommodating to any changes that we requested. I would not hesitate to stay at the Grand Hotel Don Gregorio again. Thank you to all the staff, Justin & Malcolm Melbourne Australia

Some hotels just make you want to stay longer! From the welcoming and super helpful front desk staff to the gracious servers at breakfast to the incredibly comfortable and well appointed room, this is just a really nice place in every way. It's also super well located, not right on top of everything but adjacent to it.