Grand America Hotel

We stayed with family (extended) and we had a grouping of three executive suites. All of our rooms were spotless, well-appointed, and extremely comfortable. There were robes for all adults - I loved the robe so much I purchased one from the gift shop to take home! The staff is extremely well-trained in hospitality (something that seems to be a forgotten art these days). We were here during the holiday season and the grounds were absolutely GORGEOUS. Just a lovely stay enjoyed by us all: parents, teens, and young children - a true Christmas miracle! The only thing I am sad about is not being able to make a reservation for the afternoon tea. I do wish hotel guests would receive an option to book as they reserve rooms but other than that, a wonderful stay. Next time we are in SLC, we will be at the Grand America. Five Stars all around.

We stayed over the holidays and underestimated how busy the hotel would be. Ambience: the lobby was very crowded and having to wade through people blocking access to the guest elevators and children running up and down for the window viewing was overwhelming at times. The building, however, is beautiful and we enjoyed walking through the quieter areas. Accommodation: we liked the spacious executive Queen suite, and the bathroom was luxurious. We were disappointed that a 5-star hotel only provides paper cups in the rooms - this was remedied when proper cups were delivered to our room on request. Dining: the Christmas Day buffet was a disappointment, and we did not feel it justified the price. The service was attentive, but the music was too loud, the food was lukewarm and there were not enough healthy options. The afternoon tea, however, was wonderful with nice service and a better ambience. The only negative was that a gratuity was automatically added to our bill, with an option to add yet another gratuity. For two people, the gratuity amount should be at our discretion, and we would probably have tipped more had this been the case. In general, we enjoyed our stay, but we consider this to be a 4-star hotel charging 5-star prices.

This is a very nice hotel esp. for the price. The public areas and grounds are beautiful. The rooms are clean and the bathrooms are well appointed. The gym and indoor swimming pool are also very nice. There is a sauna and steam room but only available if you book a spa service. The staff can be very friendly. That said, I am a bit confused that some sites rate the hotel as "5 stars". It is clean and comfortable but do not expect that this will be the Four Seasons or similar. It isn't nor does it try to be (nor is it priced to be). If you're looking for that level of luxury and service, there are several choices in Deer Valley. Still, if you're just looking for a comfortable place in downtown SLC for a few nights with nice facilities and more charm than a chain business hotel, this is a good choice.

I was only able to stay one night but wish I could have extended my trip. This hotel is gorgeous - the sleeping rooms are elegantly decorated with lots of crown molding and marble bathrooms - it was so over the top but I loved it! Meeting/conference space was equally nice, with good acoustics and ample signage for rooms. I'd like to come back and spend more than one night there in the future!

The last time I visited Salt Lake City, Utah, the Grand America Hotel was an architect's blueprint on a draft board. It was built in 2001. Located at 555 Main Street, four blocks from Temple Square, it is a luxury hotel from top to bottom. Unfortunately, after an exhausting 800-mile trip from Grand Island, Nebraska, I wasn't in a mood to pamper myself. The Grand America features a spa, indoor swimming pool, spa tub, sauna, fitness center, concierge, restaurant, bar, room service, 24-hour front desk, lounge, cafe, shops, wireless internet access, even afternoon tea. I booked a Premier 1 King Room with 700 square feet of luxury, French Richelieu furnishings, floor to ceiling windows, separate seating area, complimentary wi-fi, marble bathroom with separate glass shower and soaking tub, air conditioning, desk, free newspapers, in-room safe, flat screen HDTV and iron/ironing board. A wonderful place to stay. But not enough time to visit Temple Square, the Mormon Tabernacle, the Beehive House or Brigham Young's gravesite.