Grand America Hotel

From the website “our Corner King Rooms offer added privacy and extra space, enhanced by sweeping views through two walls of windows.” Which I willingly paid more for this “corner”. Both windows facing the same dull direction. Not Glass on two walls as expected. One of the windows being in the bathroom area. Being in the top 1% of contributors to TA, must say, I really detest when this happens as it creates immediate disappointment. Went back to reception who changed me to another room with the exact same outcome! Otherwise a really top notch hotel. Excellent self parking below the hotel. Nice concert (free for guests) on the lawn on Friday night. Also attended a great Candlelight Concert 🎻. Great staff. Excellent location.

This hotel is as luxurious as any we've experienced. The property itself obviously was built with no concern for expanse. Everything is sunptuous--marble trim, antiqe style furnishings, art. Our room was over the top--spacious, appointed, every need met. The bathroom itself is actually 3 rooms--the toilet is in its own little room, then thr tub, shower, and sink in another then a make-up sink and ironing room in front. If you dream of the highest luxury this it--with a staff that is eager and ready to resolve problems that aren't theirs in the first place!

Nice accommodation but checkin staff seemed to need training. Asked about times and reservations for high tea and was told it was only on Sunday and staff had no idea about times. Walked 20 feet to discover it was taking place all afternoon. At this price point, surprised that the hotel provided no water in the room.

Quick overnight stay! The lobby and grounds are immaculate. It feels like walking into a stately European manor. We stayed on the 19th floor. The room was very clean and well appointed. She loved the wall paper and decor. The finishes were high end (heavy doors, quality furniture, comfortable bed, quality pillows, high water pressure in the shower, two sinks in separate areas of the bathroom). The view was good and there is a slider that opens to a 10-12 inch “balcony.” Fantastic stay for a reasonable price and the staff were outstanding! Will stay again for longer next time we are in SLC.

A lovely Hotel very nice staff and and an amazing swimming pool, rooms large very comfortable and clean. I would’ve given it a five but I had a dry martini in the Gibson bar and it was so small but two sips and it was gone. Such a shame as I was looking forward to it very much especially when you consider it was top dollar