Hotel Sacher Salzburg

This is a very nice hotel in a perfect location. Parking is on the right, about a block before reaching the hotel. The rooms are beautiful and well-appointed. The staff here is simply outstanding. We slept well here and wish we could have stayed here longer.

This is a lovely hotel right on the river and just a short walk across a bridge to the old town. Staff are very helpful and courteous, and the hotel is full of character. The cocktail bar is the perfect place to start and finish your evening with a unique cocktail menu, but if you want a classic that’s not a problem either.

(I thought I would try to start contributing again as I have benefited from other’s opinions on TA.) Hotel Sacher Salzburg: I was straining my brain, wondering if the Hotel Sacher was absolutely perfect, then I thought of one thing they missed. The room service menu did not have a cheese plate. I had to talk to the restaurant directly to have a room service cheese plate delivered. ;-) Otherwise the Sacher is practically perfect with old world attention to detail and service. I had to find one least negative as I am not sure this is a personal review as much as it is a love letter. FRONT DESK, HOUSEKEEPING etc. All those areas are covered by one word: service. The Sacher truly is a “high service” hotel which takes care of their guests. The service level almost takes a bit of time to get accustomed to since, even the top brands such as Four Season, Waldorf, and Ritz Carlton have let service slip a lot in my opinion. Have a special occasion? Front desk took care of that. Mild allergy to down pillows? Housekeeping was ready to take care of that immediately if needed. Room service breakfast? Taken care of quickly. Need a bellman or simply someone to help your at the lobby door? Always available. Quick question about a nearby event. Concierge is literarily right there. Do you remember turn down service? At the Sacher it really means something. Try to plan it into your day if possible. Although the hotel was quite full for the music festival, they made a person feel as if they were the only guest. It almost restores a person’s faith in luxury travel the way it was before Covid. ROOMS I can’t remember all the details that made our room so special including the 2 sizes of slippers, stocked minibar, discreet fruit and chocolate plate, and luxury fixtures and furnishings in the bath including a pillow for the tub. We went with a junior suite and were very happy. I noticed the room was exceptionally well soundproofed and although our room was on the upper floor atrium we never heard a sound. DETAILS I loved the attention to detail in the Sacher. While getting ready for my room service breakfast, I looked out the peephole and noticed the staff changing the spring flowers on the 4th floor (3rd floor in Europe) banisters. Other small details included small daffodils planted on your terrace railing flower box. The named suites were charming. The bellmen and the doormen were not just excellent, they were smartly uniformed and a pleasure to be around. The bellmen and doormen efficiently and gracefully managed the small loading zone in front of the hotel, turning a negative into a positive and charming point of service. I was thinking of the hotel staff’s uniforms recently. Even the room service waitress was smartly dressed or perhaps costumed. There was one smartly dressed young bellman and I wished I had something for him to help with in order to simply interact with him. BREAKFAST Don’t know. We had room service breakfast every morning. We loved our room and it accommodated a room service table nicely. There was a music festival going on and attending evening and night performances made it difficult to get started early in the morning. PUBLIC SPACES The lobby and other areas are small in scale on the ground floor but also makes staff contact easier. It gave me a chance to discreetly mention to staff and management how “we were greatly enjoying our stay.” The two restaurants, the 3+ room lounge, the large cafe and terrace make for outstanding public spaces and makes it regretful that you cannot visit every public space even during a long stay. I wish my old knees could handle the stairs more because the walk up the atrium stairs from the lobby to the top floor is beautiful. THE AREA We think the location turned out nicely. The Sacher is half a block from the Mirabell Palace & Gardens which was a must see on our list. We were told you must attend a concert at the Mirabell Palace and that was great advice. It is only a beautiful walk across the pedestrian bridge to the old town area. The separation is nice, because as you know, the old town area is very crowded with pedestrians. The only negative is the car and trolley traffic around the front of the hotel. The double windows and doors completely eliminate any sound however, if you like to keep your balcony door open to enjoy the fresh air and views of the city, you also have the traffic noise in the front of the hotel. The river view on the other side is spectacular and their terrace restaurant is a great place to spend time with a glass of sparkling wine or a unique dessert and coffee. I wish I was there now enjoying a chocolate milk ice cream float. SUMMARY In my opinion, the Sacher Hotel truly is a “high service” hotel. And as mentioned above, it almost restores a person’s opinion about luxury travel.

We had a wonderful stay at the Hotel Sacher Salzburg. The hotel has a beautiful indoor atrium, with flowers throughout. The decor and amenities are luxurious. Rooms facing the river have especially great views. The breakfast buffet was amazing, both in presentation and taste. The staff was wonderful, from front-desk, valet, restaurant, buffet, to the bar, where we were introduced to great local drinks. We had a wonderful time during our stay, and would stay here again.

We visited a number of high end hotels for cocktails during our stay in Salzburg – the Sacher was the best! A really cosy bar and very welcoming staff – drinks were excellent and served with delicious accompanying snacks. We would definitely return – thank you.