Hotel Sacher Salzburg

We had the absolute best experience at the Hotel Sacher in Salzburg. After driving for nine hours from Switzerland, with the last couple of hours in the rain and the dark, we were greeted by Sylvester at 10:30 p.m. Sylvester was a shining beacon of everything this hotel is. He quickly and happily grabbed all of our bags, two huge suitcases, three backpacks and a duffle bag and had them in our room before we even got there. Our room was exactly what we needed after a long travel day, plush bed, an extra comfy roll away for our daughter, soft pillows, delicious sweets and a handwritten note greeted us. We had a great view of the river, a fireplace, a super clean bathroom, a strong and hot shower - everything impeccable. Truly accommodating and kind staff. Sylvester made such a warm and wonderful impression on us. We loved seeing him as we headed out to dinner and when we came back home. He said we were his "favorite guests" but I suspect everyone is. That is the Hotel Sacher, it embodies the best of what Austria is.

A lovely hotel and definitely the best overall in Salzburg. Great service and very good food too. Rooms are comfortable though beware many are very small. We opted for a larger room with no view rather than a small room riverside. It’s a matter of preference. Location is perfect: a 5 - 10 minutes walk across the bridge in front of the hotel to the old town; beside Mirabelle palace gardens.

Yes, it is expensive, but you get real value. The staff are all very friendly and very efficient. All the restaurants serve very good traditional food, and i tried them all. The schnitzel was the best I have eaten, and was the best to be had in Salzburg.

Wonderful experience. We loved the old fashioned feel. Our room looked small but was perfectly designed. There was enough closet space even for suitcases. The bathroom had a tub and shower cubicle as well as double vanities. The compact bedroom had a free soft drink minibar and tv with basic news channels as well as a desk and small chair. Our room overlooked the river and buildings opposite. We didn’t have a balcony but we didn’t miss it. Breakfast was absolutely perfect. Ursula and her wonderful team make sure you are well fed and coffee’d up for the day. We really enjoyed grabbing a bite in the cafe which is open until early evening. Service was wonderful. Housekeepers added a fluffy mattress pad minutes after asking. Nothing was too much trouble. Though we stayed at some amazing hotels during our five week trip, the Sacher was probably our favourite. We hope to return, and really want to stay at their hotel in Vienna as well. Thank you team for an unforgettable stay.

This was one of the most wonderful hotel stays we have ever had - everything was just perfect. Breakfast was perfect - always a lovely welcome, (Ursula every day was so kind) and the perfect spread of food, nicely presented, frequently replenished, and all very fresh. The room was really clean, the bed and pillows so comfortable. The bathroom and amenities were excellent. Also included was a complimentary soft drink and beer mini bar in the room. The only improvement we would suggest is usb sockets in the rooms. The sockets need updating. Otherwise just perfect. We ate also in zirbelzimmer restaurant which was excellent and had a few cocktails at the hotel bar. All round outstanding. And location could not be better for walking to all the sights.