Hotel Stein

Location is PERFECT for Salzburg. Staff very helpful. We had a beautiful view from our room. We stayed there 5 nights. The roof top bar is awesome for evening and also great to start your day out with breakfast up there.

The short ribs were really dry, chicken was also really dry, had higher expectations especially for the price 😕

We just finished a month of travel in Germany, Vienna, and Prague. While Hotel Stein had a great location, along the river, it was by far our worst hotel stay on the trip. It was also the most expensive room rate on the trip, adding to our disappointment. Check in was fine, but after that there was an entitlement air that existed among the staff, like we were bothersome when we asked for assistance. In the room, the drying rack did not work and we were told it was a systemwide problem that could not be fixed. However, we were traveling with another couple and it worked fine in the room next door (and all others), when we raised again, they said they would repair it, however, a maintenance man never showed up, and a day later they gave us a portable radiator as an alternative. The coffeemaker in the room leaked all over the dresser making a mess. They said they would replace it and that never happened. And later on, when we went to the rooftop bar for a cocktail. We were told that they had no open tables, yet four women also standing in line with no reservation, were accommodated! When traveling back to Salzburg, I'll avoid this place like the plague.

This adults-only boutique hotel is a true gem! Located just across the river with outstanding views of Old Salzburg, an ideal location for touring around the city. The hotel is immaculate, rooms and public areas both, and we were greeting by staff each and every time we passed through. Of particular note to mention was front desk clerk, Christophe who was immensely helpful with directions, with recommendations and with getting our train tickets to Vienna organized. He always had time for us and was not only exceedingly professional, but very very kind and friendly. Our only criticism would be about the rooftop restaurant. While the hotel advertises that the restaurant is a part of them, somebody neglected to tell the staff who, when we tried to get a table and mentioned we were guests of the hotel promptly told us, 'we're not part of the hotel". This was a bit startling and quite frankly, the delivery was rude. That being said, we would still highly recommend this wonderful hotel for your next Salzburg stay.

Stayed at hotel stein as a couple visiting with friends. Friendly staff, lovely roof top bar for an evening drink & good breakfast selection. Only downside was the suite we had was under the restaurant & roof top bar area and the foot steps above were quite loud. Wouldn’t recommend a junior suite if you’re a light sleeper. Didnt affect us too much and would stay again.