Hotel Valencia Riverwalk

Rosa did a great job! She was very courteous and professional! The hotel is beautiful and the staff is always guest focused.

Our Company Event in San Antonio was a great success -- having a Hotel that is as welcoming as Hotel Valencia made our Guests very happy and very comfortable. Rachael Smith and Cheyenne Jernigan were such a joy to work with--even with all our changes/updates they handled everything professionally and with a smile--- which of course makes my job that much easier-- Thank you ladies! RoseMarie Zamora Labatt Foods

Everything was wonderful! Beautiful, great service, great location, comfy bed! We really enjoyed our stay. I wish I had taken pictures of everything. There were so many neat touches everywhere. I also liked their signature scent and welcome margaritas.

The staff were so nice and friendly even when I was acting rude because of the long trip and parking issues and me not complying with your hotel policies. I wish they offer free coffee and free pastries from 7 am to 10 am as was written in their website. I can't find a problem of stocking the room with 2 or 3 toilet paper. I wish there's a microwave in the room or in the ice machine area.

I was there for a conference. Because of an unanticipated problem at the last minute at a different facility, they were asked to accommodate our group of around 60 people, with rooms, meals, presentation spaces, etc. I cannot say enough about the service level of this hotel! They went way out of their way to help us get everything done and set up for this group of people. I wish I could remember all the names of the staff members who were extraordinary. Specifically i would like to highlight both Rebecca R and Sarah H. They could not have been more helpful, and welcoming. It ended up being a wonderful experience for all, despite the fact that they had very little notice. Thank you Hotel Valencia for outstanding service! It did not go unnoticed or unappreciated!