Hotel Valencia Riverwalk

My wife and I love this hotel, we visit frequently, taking friends and family along. The staff is friendly and gracious always call you by name. The hotel is a great value for the money, close to everything. The Riverwalk has to offer.

Housekeeping staff (Rosa), great. Valet staff, great. Front desk staff, great, bartenders, great, food, great. Location, perfect. Price, great. Room quality, great.

The stay at Hotel Valencia was exceptional. The hotel staff we super friendly. They always called me by my last name. I ordered room service and the food was delivered as promised, the food was delicious and they called me to check on the quality of food and sent someone to pick up the tray. The valet staff were on point. My car was delivered at an appropriate time and they were always there to help with luggage, recommendation on the River Walk, etc. I met some friends at the bar for a night cap after dinner at the River Walk and the bartender prepared excellent drinks and made sure we were taken care of. Overall this was the best stay at a hotel I've had in a long wile.

All of the staff were great! Very welcoming and willing to help with anything that you need. I requested ahead of time to have a mini fridge and microwave in our room and when we arrived and it was indeed, in our room. The ONLY thing I will choose differently next time is the room location. I had the 3rd floor, sit out balcony which was right on the street side. I wasn't able to really enjoy it due to the heat of July in Texas and the hot sun beat down on the balcony it seemed for most of the day. (No judgement just a preference). I also could hear every car driving by and power washing going on in the middle of the night to clean the sidewalks. If I do the balcony I would do it at another time of the year, otherwise, I will be happy with any other room that is available. Beds were comfortable. No problems with bathroom. Everything was beautiful and smelled amazing everywhere. I did not eat at the hotel restaurant this time. When you walk out of the hotel you are about 10 steps to the Riverwalk. Where this hotel is sits at a quieter corridor of the Riverwalk. Not a lot of action nor loud music. You are in walking distance of almost anything. Starbucks, CVS, Jimmy Johns, Riverwalk , ice cream, many different restaurants, the Alamo....and more. I enjoyed this hotel and felt Safe which is everything.

From the moment we entered the Hotel Valencia we knew we were in for a treat! This is a boutique property and it is simply gorgeous and in an excellent location, an easy walk to all that the River Walk has to offer. The rooms are spacious and very well appointed. But, it was the service that knocked it out of the park! Every single one of the staff went out of their way to make sure we felt welcomed, calling us by name for the 4 nights we were there. Rebecca at the front desk was immediately able to resolve a minor issue with our room at check-in. Diana and Annabell in Dorregos Restaurant were a delight, attentive and informative without being overbearing. And Safet, General Manager, is the consummate host, taking time to share his wealth of information about the Hotel and San Antonio in general. When in San Antonio this is THE place to stay!