Signia by Hilton La Cantera Resort & Spa

This weekend my wife and I stayed at La Cantera Resort for our 25th wedding anniversary. Joan Perez, hotel concierge, did an amazing job helping me make the occasion so memorable. Her professionalism, kindness, and attention to detail truly stood out from the moment we arrived. We especially appreciated her thoughtful recommendations and willingness to help with anything we needed. Would highly recommend the resort and Joan.

Trip was an annual Mother & Daughters trip (mom is mid 60's, two daughters mid 30's.) ROOMS: We reserved a "Seven City King View Suite" and an adjoining room with two queen beds (The SEVEN Lounge is adult only lounge with complimentary drinks and snacks throughout the day, as well as happy hour.) My daughters and I enjoy having a shared common space a suite offers so were willing to pay the higher price of around $900 per night. The adjoining room was an extra $375. (These prices are the 25% reduced price given at checkout when I spoke to the manager about our disappointment and displeasure.) The bathrooms have been updated, but the rest of the suite and adjoing room was sparse and old. The common space is huge, but only had ONE standing lamp. Had to move table to sliding doors to play mahjong with decent light. The pillows were horrible. The SEVEN Lounge served its purpose. Was happy to have good coffee in the morning and daughters enjoyed the happy hour. RESTAURANTS: POOLSIDE: First, there were very few guests at the pool, but NO server asked to take our orders at the pool the first day; actually walked past us multiple times. We went to the bar to place our order and had to go back to pay. The only service was the person who delivered our food which was average. SWEETFIRE KITCHEN: Still few guests, but had to wait 30 minutes to get a table. Then after waiting 40 minutes for two basic cocktails, we left. Again, NO ONE EVER CAME to check on us just like at the pool. PRIMERO CANTINA: Again, very few guests, but had to wait 30 minutes for a table. We decided to make sure to order our food and drink the minute the server came to the table. Our fajitas arrived soon after queso, but were thankful to at least have food in a timely manner. Queso was average, but fajitas good. Check in and check out including the bellman were the best service we received. As others have said, the view is beautiful, but cannot make up for the poor service and rooms. We enjoyed each other on our trip, but not the resort.

A short ride from the airport you are transported to a resort unlike any other I have encountered in all of Texas. Displaying mission revival architecture mixed in with undeniable texas charm, like a portrait of a stallion in the lobby, the resort is as much a hotel as a castle, with nooks and cranny’s worth finding as well as plenty of seating outdoors with fire pits and indoor comfort alike. My room was well appointed with a coffee machine and a fridge, and nice luxurious touches throughout, especially in the bathroom. the bed was firm yet comfortable with lots of pillows. All in all it was not cheap, but then again, nothing that’s worth having ever is. I hope I get the chance to visit again because there was so very much more to see.

The staff at Signia by Hilton La Cantera Resort truly went above and beyond to make our Girls Trip extra special. Everyone we encountered was so friendly and eager to help. I went with my two daughters to celebrate a special occasion and we were upgraded to the Villas and greeted with a very thoughtful card, as well as a charcuterie board, chocolate covered strawberries , and wine. We were not able to take advantage of the beautiful pools and outside areas due to rain, which was so disappointing because they looked absolutely wonderful. From check in, to housekeeping, to the spa and the restaurants, every staff member we encountered took care of everything we needed with an amazing level of service. Even the crummy weather couldn't put a damper on our trip when we were so well taken care of. Make sure to visit the Signature for Sunday Brunch and Sweetwater for great food and outstanding service. Can't wait to return when the sun is shining!

Hotel was very nice and mostly clean. Beds decently comfortable. Pool area was beautiful and service was excellent. Especially Alfredo…he was amazing and very friendly and helpful. Always had a smile on his face!