Signia by Hilton La Cantera Resort & Spa

Amber C was so kind at check in and the experience at the hotel was perfect. I loved the food options!

Every inch of this resort is designed with intention. From the landscaping, walking paths, pools, dining options, friendly staff, extremely comfortable beds.. every aspect of this oasis is incredible! My husband and I stayed one night on the 7th floor to celebrate our 15th wedding anniversary & it was such a memorable time. They even had a handwritten note and bottle of wine waiting for us in our room. So sweet! 7th floor access is highly recommended! Chris was so welcoming from the moment we walked off the elevator. She immediately greeted us, offered us refreshments and gave us to run down on the amenities. Right away we were relaxing and enjoying the view! The adults only pool was very relaxing and quiet. Breathtaking views and great poolside service! We dined at Sweetfire kitchen for dinner, the food was excellent & our waiter was great! The staff here are all very attentive, friendly and really do anticipate your needs! We're already planning our next stay. Thank you! 100% 5 stars!

Above average room, amazing free lounge on the private 7th floor, (You had me at open espresso and liquor bars) beautiful property, but the standout on our long Father's Day getaway was the outstanding service. My wife and I are long time diamond members and have stayed at some amazing Hilton properties, but the service at Signia San Antonio was one of the best ever. Special shout out to Marcela on the 7th floor, Sandy the doorman, and Trinity at the front desk. Thank you all for going over and beyond to make our stay special. Additionally, don't miss the Signature restaurant either. Its a real treat and have a nice bourbon selection as a bonus. You will see us again for sure. Maybe in November for my birthday.

My stay at La Cantera Resort was pleasant, and I checked out with a final folio that balanced correctly. However, after checkout, two additional charges totaling $271.01 appeared on my credit card. Neither charge appears on my final folio. Since discovering the charges, I have contacted the resort multiple times and opened a case with Hilton Guest Assistance. On several occasions, I was told someone would contact me within 24 hours. No one did. Most recently, Hilton informed me they have been unable to obtain a response from the resort regarding the disputed charges. I have no issue with the charges I knowingly incurred during my stay, as those match my receipts and records. My concern is with the unexplained charges and the lack of response despite weeks of follow-up. I encourage guests to carefully review their credit card statements after their stay and compare them to their final folio. Billing mgr promised to followup but did not.

Absolutely terrible experience. Room wasn’t ready at check it. Reservations were incorrect. Got moved to a room we didn’t ask for and it was filthy. Floors were dirty, shower knobs falling off and bugs. Restaurant food was good. Needs a good cleaning. Dust and cobwebs on the plastic flowers on the tables and chandeliers. If you’re looking for a luxury resort this is not the place.