Alma San Diego, a Tribute Portfolio Hotel

The Alma is a great hotel to stay at for SD! Right when we walked in, my fiance and I were greeted with warm smiles. Ana and Tre at reception were very welcoming and helpful. Check in was a breeze, thanks to them. The room we had was BEAUTIFUL. Balcony with an amazing view all around. I couldn't figure out how to work the AC, so Sean quickly came to the rescue and helped us out. Joel, at the bar, gave us great bar suggestions around the area-all within walking distance. Hotel is clean and the staff really cares to communicate with the guests. I didn't get a chance to visit the rooftop bar, but that gives me another reason to visit again!

Tre and the front desk was just amazing and started what was a fantastic experience from start to end. From check-in to the room to the bar downstairs with Joel, all the staff was fantastic and I can’t say enough about how special they made me feel on my trip. Thank you so much Alma Marriott San Diego!

We arrived on a Friday afternoon and stayed for a baseball game on Saturday night. Pros: nice pool and patio, close to Petco park. Cons: expensive for the quality of hotel, many severely debilitated homeless people wandering around near the hotel. They had a pool party on Saturday. It was not a family friendly event and it was pretty loud and crowded- just not my thing!

Bradly and Gabe were amazing! They were super friendly and welcoming, and knew their stuff behind the bar. They recommended a delicious drink that I probably wouldn’t have tried otherwise, and it was my night's favorite! Their energy was fun, their service was fast, and they made the whole experience even better—definitely top-tier bartenders. I highly recommend them!

I was super excited and looking forward to a weekend in San Diego but was very disappointed in the Alma. I’ve been traveling to San Diego at least twice a month over the past year and this was my first time at the Alma and first time bringing my family. I was very much looking forward to a fun weekend and hoping to find my go to hotel for all my SD travels. I was awarded my suite night rewards 5 days in advance for an upgrade to a nice suite. Upon seeing this, I decided to also bring family to watch our two little ones so my husband and I could enjoy a night on the town. We checked in and went up to our room only to see a regular room with 1 king bed - for 3 adults and 2 kids. I went downstairs only to be told our room had been given away even though the upgrade had been processed well in advance. It took about 30 mins to find a room with at least two beds. After moving my family to the new room I decided to go back down to see what could be done. I was offered free valet which was not acceptable. The gentleman at the front desk was patient and took the time to accommodate me as best he could. We found a suite that I could move to the next day and we took him up on his offer. The next day we moved rooms AGAIN. I called for extra sheets and cribs and was told this would be sent straight up. We left for the day and came back only to see the items not delivered with two tired toddlers, family and parents. This definitely was not the norm as I’ve been a loyal Marriott customer for years. To their defense, it was very busy in the hotel but I still believe they could have done better.