Fairmont Grand Del Mar

The staff was absolutely so incredible and accommodating, specifically Steven the concierge and Danielle who works the front desk. They were so helpful with room drops and made sure that all my clients staying at the hotel received their room drops. All the way from New York I felt as if I was staying at the hotel with live updates and confirmation of delivery! Thank you!

Just stayed here for 8 days with my family and we were thoroughly impressed. The hotel itself is beautiful (the grounds, the ballroom, the terraces, the library, the bar, the guest rooms). Rooms are a bit of a walking distance to the main areas and could use some updating of the heavy wooden cabinets in the bathroom, but these are minor points. The property manages to feel both expansive and intimate. Property is beautifully maintained. Fitness center is bright, clean, and well-equipped. Plenty of umbrellas at the pools. Beautiful pickle ball courts and golf course. What truly elevated the experience, however, is the excellent customer service. All staff members were extremely professional and accommodating. Every employee I interacted with was pleasant and aimed to please. My husband injured his leg playing pickleball and the staff was beyond accommodating (transported him in the house car for medical care, lent us a wheelchair, provided ice non-stop). Oscar and Bruce in particular were very helpful. Tim in the security office also deserves a special mention after he shipped something back to me that I mistakenly left in the room prior to checkout. Would definitely stay at this property again if we find ourselves in San Diego again!

I travel a lot for work and stay at Many high-end hotels. Most of them do not have the service to back up the five diamond however this hotel service in every way as far as superior.

We were there for a wedding weekend, I was completely blown away by the property and service. I work for a luxury hotel and I notice the details.. I can share I really don’t have any negative feedback. The only thing I can think of was a few times of long waits/disorganization at the café. But I’m reaching for any feedback to share. Truly a remarkable property and I hope to return. Hotel did a great job communicating that they were recovering from an event that affected their kitchens and would have limited outlets available the day we arrived.

I am a frequent visitor to this hotel. I consider it to be one of the best hotels in Southern California. But this time I saw improvement in many aspects even compared to my already high expectations. Service was outstanding, food was amazing. Rooms were clean. Way to go Fairmont. You keep impressing me every time.