Hotel del Coronado

1. We found the refrigerator didn’t work in our first day and called and asked for maintenance. They finally sent someone out in the 3rd day who said he fixed it but he didn’t.So we never had the use of a refrigerator. 2. We paid $700 per night for the room. We were in The Views. The room was the equivalent of what you would find at a Holliday Inn Express. 3. We had housekeeping service only one day out of the four we were there. On the flip side. A. The atmosphere of the hotel is awesome. It is an iconic hotel. B. It has been recently renovated. C. There is a variety of good although expensive restaurants.

I rarely leave reviews, but this stay was honestly one of the most disappointing experiences I’ve had, especially for the price. We booked a quick beach getaway at Hotel del Coronado expecting to enjoy the ocean, only to find out after arriving that the beaches are unsafe and essentially unusable due to ongoing sewage contamination. This is not a new issue, yet there was absolutely no warning or disclosure when booking. The beach is the main reason people stay here, and not being able to use it completely defeats the purpose. We arrived late Friday night and left early Sunday morning, so we had no real opportunity to make other arrangements. For over $700 per night, this felt incredibly misleading and frustrating. To make matters worse, the amenities did not make up for it. The pool area is small, overcrowded, and there’s barely anywhere to sit. The chair cushions are visibly worn out, deteriorating, and falling apart—which is shocking for a property at this price point. Valet is another issue—there’s no way to call ahead for your car. You have to physically go down and request it, then wait around 30 minutes. And that’s for $79 per night. Overall, this stay did not come close to matching the expectations set by the price or reputation. Between the unusable beach, lack of transparency, overcrowded amenities, and poor valet experience, it simply isn’t worth what you pay. I would strongly recommend doing your research before booking, especially if beach access is important to you.

After my kids had been in the ocean for an hour on our first day, a lifeguard informed us to stay out of the e water due to sewage pollution. I would have thought the hotel would have sent a notice ahead of time or at least told us at check in. We came all the way from Texas and were unable to get in the water the entire trip.

Trophy property, everyone is happy and friendly. Excellent food on property and great restaurants walking distance. Highly recommend.

Great hotel, nice location, ok experience. What really stuck out was the smell of sewage and signs saying don't go into the water due to high levels of bacteria. Apparently a sewer from Tijuana empties tens of millions of gallons of raw sewage into the ocean about 8 miles south. The conditions is worsens the farther south you go. It is interesting that on the public beaches near the hotel, there are signs saying the water is too full of bacteria to be safe for swimming. Those signs seem to disappear in front of the Del.