Hotel del Coronado
San Diego, California
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About the Hotel
The iconic Hotel del Coronado is the world's choice for creating inDELible moments and connections. This majestic oceanfront beach resort engages the senses and our storied personality captivates the imagination of global guests and San Diego locals alike. Situated on America's most beloved beach, The Del is an iconic destination on every savvy traveler's must-see list. Their ever-evolving transformation embodies the resort's character agelessly, blending its legendary past with the relevance of a coastal Southern California lifestyle. Choose the Victorian for a legendary, iconic stay; the Cabanas are modern, social, and fun; or pick the Views for a scenic, contemporary beachfront experience.
Location
Hotel del Coronado
1500 Orange Avenue
San Diego, California
92118
Nearest Airport: SAN
Features and Amenities
- General Information
- Pet Friendly
- On-Site Amenities
- Salon
- Pool
- Spa Services
- Activities
- Cultural Classes
- Educational Programs
- Fishing
- Sailing
- Business
- Meeting Rooms
- Family
- Children's Programs
- Babysitting
- Nearby
- Historic Sites
- Shopping
- Interests
- Beach
- Signature Perks
- Spa
Reviews for Hotel del Coronado
Not up to par with other first class resorts. It’s the little things.
During our stay we received a text asking how things were going. We replied with a few concerns. The reply seemed to bounce everything back to us somehow. Just a very poor level of customer service. While the Victorian hotel rooms have been nicely renovated, the amenities are sub-par from the thin toilet paper and Kleenex, to cheap thin towels and bed linens, bottom of the line coffee maker, blow dryer, patio furniture and not a qtip or cotton ball to be found. Coffee cup had a chip and was not replaced even after several requests. Like I said, it’s the little things that set a first class hotel apart. This hotel missed the mark with amenties more on par with a Motel 6. We did eat at several of the restaurants. The food was good, but expensive. At the expensive breakfast buffet we were shocked to find the cappuccino and omelet were both extra charges to the already high cost.
jfell26 - Washington DC, District of Columbia
Bad customer service
I wanted to share some feedback regarding our current stay. We chose your hotel over other options we typically visit for staycations, and unfortunately the experience so far has been quite disappointing — particularly the level of customer service. We’ve found it difficult to get clear guidance and support from staff, which has made what should be a relaxing stay feel unnecessarily frustrating. Given the reputation and price point of the hotel, this has not met expectations. I would really appreciate speaking with a manager to address this and see how this can be improved during our stay
Antoinette A
Wendy.thebomb.com
Wendy is amazing!!!!!! So sweet, great customer service. She attended to our every need and even went above and beyond to make our day special. Request Wendy when you come!!
BKlounge22
Beautiful beach day.
Wendy was amazing! We will be back.
nicolehF2670IZ - Chicago, Illinois
Notorious to charge you for everything that’s applicable and some fraudulent also
They charged me several $100s of dollars 16 days after I checked out. When I called them, their manager acts arrogant and not at all finding a way to resolve the issue. They love your money and your credit card will get charged automatically even if you settled and paid at check out several weeks later. They will have a ‘reason’ for the charges.
B F
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