Hotel La Jolla, Curio Collection by Hilton

Restaurant experience was very good, with exceptional service from our server Laila, what a credit to the hotel’s staff!

Lovely hotel. Best is the breakfast experience. Laila our hostess is great. She is always warm and pleasant. And super patient.

This hotel gets points for location. The curio collection in the states is very hit and miss and sadly, this converted motel is a miss in my book. We arrived on Super Bowl Sunday for a two night stay and Daniel, the operations manager told me that unfortunately there were no upgrades for a diamond member because they were full for part of our stay. Okay, I hadn’t asked for one. He gave us a room on third floor and much to my surprise the doors are all on the outside motel style. 308 smelled musty and when i pulled back the sheets they were dirty. Went back downstairs and he told me we could try 403. Fine. The room still smelled off and there was mildew in shower on ceiling. And the privacy curtain on shower was completely banged up. There are no views of the ocean until 5th floor. Sheets were tattered. Bed and pillows lumpy. Walls paper thin. I could hear EVERYTHING the neighbors said next to me as well as trash pick up, delivery trucks and housekeeping with a sound machine on. The hotel seemed empty especially the three times we went to the restaurant. On Monday night at 4 pm there was a bartender and a hostess with one person sitting at the bar. I asked if my daughter and I could have our drinks at the two top beside the bar and hostess stand to see the ocean (no views from bar tables) and i was told no. They were getting the dining room ready for dinner. Customer service lacks. Operations manager had attitude and my final bill had charges on it that i needed to have removed. Parking is $45 a day for self park. Pool is 3 feet deep. I would never stay here again.

Always love coming here, eating breakfast on 11th floor, seeing the beautiful view and being served by the wonderful Laila and Ed who ALWAYS remember me. So sweet!

Great stay and thanks to Eddie for making it even more special!