Kona Kai Resort and Spa

Kona Kai was a fantastic destination for the conference I attended. The location was perfect and a great view of the harbour. Staff were friendly and helpful. Rooms are on the smaller side but very nice overall.

I had a wonderful experience at Kona Kai The facilities and amenities are top notch. I felt like I walked into a showroom when I opened the door to my room. Location, Location, Location.

I had the best room, with a breathtaking view of the marina that woke me up each morning. Stepping out, it felt like I was in Hawaii. The tropical plants and relaxed, quiet atmosphere made it perfect for my family of four. My sons enjoyed the pool, the games in the communal garden area, and the fire pits.

I arrived at this resort feeling completely drained and emotionally overwhelmed, but I left feeling renewed. What sets this place apart is not just the luxury, but the profound sense of emotional comfort provided by the staff. From the moment I checked in, the team seemed to sense both my family and I needed peace and a moment to recollect ourselves. They handled everything with a quiet, gentle efficiency that made me feel instantly welcomed and secure. The room was a masterpiece with incredibly comfortable linens, and a view that felt like a private slice of heaven. It is rare to find a business that treats you like a human being rather than just a reservation number. If you are looking for a place to heal, to breathe, and to feel genuinely cared for, this resort is an absolute gem. They don't just provide a bed, they provide a sanctuary.

First, I would like to say that I don’t usually write hotel reviews but the Kona Kai Resort in San Diego deserved this one!!! Our family will forever be grateful for the kindness and compassion we experienced at Kona Kai Resort on Shelter Island during one of the hardest moments of our lives. We were in San Diego to attend a family member’s funeral, and from the very first moments at check-in, we felt genuinely cared for. The General Manager Joseph personally welcomed our family. During check in, the hotel supervisor remembered why we were there, offered her heartfelt condolences, and reassured us that we were supported throughout our stay. That level of thoughtfulness meant more to us than words can express. We booked eight rooms, and every single one was clean, comfortable, and filled with beautiful water views that brought a sense of peace during such an emotional time. We were especially thankful for the convenience of parking close to our rooms, which made things so much easier for our large family. In the evenings, the fire pits became a place of comfort and healing for us—a calm, quiet space where we could gather together, reflect, and find moments of peace. Our children found joy in the swimming pool and the fire pit in the swim area, and it meant everything to us as parents to know they were in a safe, welcoming environment where they could relax and just be kids. On our final morning, we shared breakfast at the hotel buffet, and once again, the staff’s kindness and attentiveness did not go unnoticed. The food was wonderful, especially the eggs Benedict and crepes, which were a bright spot and a comforting way to end our stay. Kona Kai was so much more than a place to sleep. It was a place of comfort, compassion, and care when our family needed it most. We are deeply thankful to Joseph Taumua and his entire Kona Kai team and would highly recommend this property to anyone visiting San Diego—especially families looking for a truly supportive and welcoming environment.