Manchester Grand Hyatt San Diego

Very positive - loved the hotel, the location and the general atmosphere - large bedrooms, lifts are fast, staff are super helpful

Hotel was over sold and did not have a room for me night one despite a prepaid reservation. They sent me to a sister property 20 mins away.

Great location. Great customer service from everyone that is there. Alfredo is always great to provide great service to my mom and I. Rooms are great. Very clean and beautiful views.

Disappointing. Looked forward to great view of the bridge and harbor, but windows were so dirty I could hardly see through them. The "executive lounge" was clearly not up to Grand Hyatt standards. Expected to pay for drinks. Food was pretty marginal. Seating uncomfortable. Staff should be sent to Tokyo to see what a Grand Hyatt lounge should be . . . Room OK. Bed comfortable. No bathroom amenities (no razor, toothbrush, etc.) Check in easy as was check out. Vallet parking $65! Tried to call down to have car ready. Gave up after no answer after 15 (yes 15 . . .) attempts. Unless the room is free, I won't be back.

We just spent an excellent long winter weekend at the Hyatt. The public areas are attractive, and the location was perfect for our needs. It’s great to be able to walk the waterfront path or take a short stroll into the Gaslamp. Our spacious room was newly renovated and boasted a fabulous bay view. Everything was fresh and clean. The staff were uniformly helpful and friendly. The club lounge also was a nice benefit, though the food offerings were nothing special. I would gladly return, for either business or pleasure.