Pendry San Diego

Well, to start my reservation was messed up but that was partially on AmEx Travel, but Pendry wouldn't honor it, so that is how things started off. We started off at The Provisional for breakfast while we waited on our room. We did arrive early and they were very nice to have our room ready early. We definitely appreciated that service. Breakfast was just okay. We headed to our room and were shocked to find the room had no dressers or anything for unloading your suitcase. With two of us, we had very few hangers so we had to figure it out. I can't recall the last time I had to stay out of my suitcase which I don't appreciate at all. The overall experience was decent, but not for the price point. I want a place to store my belongings, and when I spill my drink and you can see it, it would be nice to not be charged for another and standard to have it wiped up. :-) Fifth and Rose was probably the highlight. Who doesn't love an Orlando Bloom look alike waiting on you, and the flatbread wasn't bead either. Mallory W at Nason's was also a standout. That girl deserves a raise. I hope my tips showed the appreciation we felt. Cathy at concierge could be a friend of mine. She was delightful. Overall, San Diego was a pleasure and I can't wait to go back.

My wife and I stayed for a combined vacation/work trip. We were very pleased with the entire stay. The entire staff was professional and kind. There was top notch quality at every step. We ate breakfast often at the Provisional, which was excellent. A note, the portions are massive. Every dish was quite delicious. We often split a main dish and got a side of fruit or something similar. We also enjoyed drinks at Nasoms, which is attached to the hotel. It was good quality and a fun atmosphere.

Staff at front desk need intense training. This is not a five star experience, highly unprofessional, clearly giving the impression that this town is no where close to being sophisticated. Room is noisy. Appointments not at the level of other Pendry hotels. A disaster.

We were hoping for a luxurious and elegant stay at a 4-star hotel. Unfortunately, it felt much less premium because of: - The loud pool that you could hear from the room on the 9th floor - A disruptive incident around 1 am when we were ready to get some rest. Lots of people running down the hallway followed by an intercom announcement. Very concerning - Being overcharged at the minibar. Only had one item but was charged for 2 - The room itself wasn't dark enough; there were bright led lights shining from the AC control panel and no good way to block out the light The only thing we did like was the bed itself which was comfortable to lie in, as well as the downstairs bar which had good drinks, fine service and a nice ambiance.

This is a nice hotel with a good location if you want to be in the middle of the Gaslamp district, close to the ball park, convention center and other San Diego attractions. ( 15 minute Uber to the Zoo or Balboa Park). The people who work there are friendly and efficient. Our standard room was small, not alot of space to spread suitcases or really do anything in the room. The shower is a glass enclosure basically in the room, which does have a curtain you can pull around it, but it takes up a lot of floor space. There was a significant amount of street noise on the weekend night we were there (we stayed on the 3rd floor), but not so much on the weeknight. the mattress was fine for sleeping, but we were awakened BOTH nights after midnight by a loud announcement, in our room and presumabley all rooms, that "The emergency has been investigated and is all clear. You may return to your rooms". We never heard any alarm telling us to leave the room.