Setai San Diego

The staff here were nothing short of superb. Grace welcomed me, remembered it was my birthday and sent me to my room with a snack bag and some wine! I was blown away at the level of friendliness and service at the Alma.

Our group travels on a baseball trip every year. This hotel experience has been the best. The room and views were extraordinary. The room (and hotel) were extremely cleanly and the hospitality of all employees were second to none, friendly and accommodating. As an example, we asked the front desk for some extra towels on our way up to the room. The attendant was at our room before we got there. Everything was nearby and easily accessible by walking. Breakfast in the cafe was sogood we ate there twice. And usually we choose to eat local when our trips. The Avocado toast and french toast were a big hit. I have never written a review before on tripadvisory and felt it necessary for this hotel on this occasion.

Overnight stay in Downtown SD at the Alma was excellent! Staff is friendly, helpful and the amenities are not lacking. Rooms, restaurant and location is perfect for a night out with a comfortable and quiet room to rest. Pleasantly surprised and pictures don't do the rooms justice as is for the entire property. It's a must see. Modern with a warmth to it and a welcoming atmosphere. Will definitely stay again. Thank you.

Lovely, clean and welcoming hotel with excellent staff. The hotel itself was great. The only issue for us was the immediate surrounding area. We encountered strong smells of urine, visible drug use, anti-social behaviour and a general feeling of being unsafe, which affected our stay. Interestingly, just a few blocks away the atmosphere seemed noticeably different. If you’re considering staying here, I’d recommend researching the location carefully. The hotel was excellent, but the surrounding environment may not suit all visitors.

Alma San Diego fell well short of the expectations set by its branding. The property felt dated, worn, and poorly maintained, with dim lighting throughout and a flickering light in our room. Rather than feeling like a modern, upscale hotel, it felt more like an older apartment building that had been converted into a hotel without sufficient updates or attention to detail. The bathroom was not properly cleaned upon arrival, with toothpaste residue left on the faucet and handle. Housekeeping was inconsistent throughout our stay, with varying amounts of towels and washcloths provided each day. On two separate occasions, toilet paper was not restocked, requiring us to go downstairs and request it ourselves. We also paid for a room upgrade, but the city-side balcony had no seating, making it difficult to enjoy the view we had paid extra for. Overall, the hotel lacked the cleanliness, maintenance, and attention to detail we expected, resulting in a disappointing stay. use the parking across the street amazing and it not $70 a day!