The US Grant

One cannot be mad at a hotel that has such a nice bed. It hugs while giving firm support. The historical nature of this hotel makes it interesting, but its best days seem behind it now. The interior is nice but not quite at the 5-star standard. The side doors are locked and require key-card access at night (instead of placing doormen or security guards). Some reviewers complain about the homeless outside, but that really is a problem of the entire downtown area, not this hotel alone. The temperature control unit in my room made a metallic grinding noise from time to time, loud enough to wake me up, so by the third night I learned to keep it off and just went with the ambient temperature of the hotel (which fortunately was reasonable at 71 degrees). The safety deposit box in my room had no power, and by the last night my door lock also ran out of power. All in all, this would make a unique and very nice 4-star hotel (which was what I paid for at corporate rate anyway), and it probably is a mistake for the hotel to advertise itself as a 5-star and raise unrealistic expectations.

I was coming in off of a transatlantic trip and initially given a 3rd floor room on the east side of the building, which was a bit on the noisier end and (given my interest in an early night) I visited the front desk to ask about a change. Despite my (undoubtedly) cranky approach, Jack was extremely patient with me and worked his best to accommodate my request for a quieter room. Extremely grateful for his excellent service and care! Visited the bar the next evening and was fortunate to have Marco to guide me through the Grant’s fascinating selection of whiskeys. Excellent service all around!

We had an incredible stay at The U.S. Grant in downtown San Diego! Every part of our experience was exceptional: check-in, concierge, bar service, and housekeeping all went above and beyond. As Marriott Platinum and Stars members, we were treated like royalty with thoughtful perks and extra-plush robes on the 6th floor. While there was a bit of street noise, it didn’t take away from how beautiful and comfortable the stay was. The shower and amenities were top-quality. Breakfast at the Grant Grill was complimentary for us; the service was flawless, though the menu was a little on the adventurous side for our tastes. Late-night room service was prompt and delicious. Overall, an elegant, five-star experience from start to finish. Highly recommend The U.S. Grant if you’re looking for luxury and outstanding service in the heart of San Diego!

This is the first post of a review on TripAdvisor for a hotel stay. From the time we arrived the time we left it was nothing but first class. Checking in with Marco at the front desk with his upgrades and generous gift certificate for a afternoon beverage at the local Restaurant was on point. From there over the course of two days, the staff all of them from valet to concierge to restaurant employees remembered our names first and last. They did all the little extra things to make our stay enjoyable. We felt pampered and made to feel like we were more important than we are. We will be back. I highly recommend this historic hotel walking distance to San Diego wharf and local restaurants. Again, thank you, Marco for making our stay a wonderful birthday experience.

Fantastic stay at the US Grant hotel in San Diego, the best "kept secret" in downtown San Diego, a serene luxury hotel where the rooms are comfortable with great bathrooms and top-quality amenities. The Grant Grill is delicious for breakfast, lunch & dinner, with an excellent bar & cocktails at night. The concierge team headed by Mark S. Peak, Chief Concierge, and the Guest Service team with Jennifer Blagg, could handle all our requests with efficiency and a wonderful smile. THANK YOU!