The US Grant

This is the first post of a review on TripAdvisor for a hotel stay. From the time we arrived the time we left it was nothing but first class. Checking in with Marco at the front desk with his upgrades and generous gift certificate for a afternoon beverage at the local Restaurant was on point. From there over the course of two days, the staff all of them from valet to concierge to restaurant employees remembered our names first and last. They did all the little extra things to make our stay enjoyable. We felt pampered and made to feel like we were more important than we are. We will be back. I highly recommend this historic hotel walking distance to San Diego wharf and local restaurants. Again, thank you, Marco for making our stay a wonderful birthday experience.

Fantastic stay at the US Grant hotel in San Diego, the best "kept secret" in downtown San Diego, a serene luxury hotel where the rooms are comfortable with great bathrooms and top-quality amenities. The Grant Grill is delicious for breakfast, lunch & dinner, with an excellent bar & cocktails at night. The concierge team headed by Mark S. Peak, Chief Concierge, and the Guest Service team with Jennifer Blagg, could handle all our requests with efficiency and a wonderful smile. THANK YOU!

I was in town for the weekend and wanted an elevated hotel in the downtown area at a decent price point. I had looked into The Pendry but they were quoting double what the US Grant was offering and since I was going to be away from the hotel most of the time and not planning on using any amenities like a pool or fitness center, I figured I'd save some money and try the US Grant. I assumed their lower price point was due to the lack of ocean views and amenities. I did appreciate the historic building and grand architecture. The lobby was quiet and pretty dead around 10pm when we checked in but I knew it wasn't a trendy hotel with a bustling night scene. I was given room #540 King City View Deluxe Room. Upon walking in, the smell of faint cigarette smoke in our room was a little shocking. I thought smoking rooms were a thing of the past. It didn't smell like fresh cigarette smoke but the kind that permeates over time. Thankfully our windows opened a crack because we had to air out the room all weekend. Then, there was a previous guest's socks and shirt on the closet floor, ripped curtains and bodily fluids on the toilet seat that wasn't wiped down. This was going downhill way too fast... We made the best of it for the sake of ease and not wanting to figure out new accommodations at the last minute. We were thankful we were going to be gone alot and that the weekend was going to go by quick. One of the worst hotel experiences I've had in a while. P.S. And $70 for parking is a rip off

We were upgraded to a king room with a spacious bathroom, so I can’t comment on any guests’ complaints about the tiny bathrooms. The hotel is a classic - over 100 years old - but it’s exceptionally well-maintained. Common areas are outstanding; free tea and coffee is in the lobby daily. While not as luxurious as the Beverly Wiltshire, it has a familiar footprint. Platinum Elite members get a substantial credit toward breakfast, but it likely won’t cover the whole bill. Alex (Alejandro) checked us in very early, and he was always helpful through our stay. He is a rockstar, and hopefully the hotel management recognizes this.

This Hotel is grand and opulent. As soon as you walk through the doors you're in a whole other time. It's everything that grand American Hotels do perfectly, with well trained staff eager to make your stay memorable. There's even a turn down service! The rooms are so well appointed and the bed is dreamy. Downstairs at the Bar and Grill you can enjoy all three meals if you like, and the cocktails are on point. Breakfast is always good and the hospitality team are so very professional. Special shout out to May and Victoria at the check in desk for making arriving and leaving so easy as we navigated bags and logistics.