The Westgate Hotel

The Westgate is an oasis of calm and grace in the middle of what can be a surprisingly dirty and trashy downtown of what is otherwise a beautiful city in San Diego. We have stayed at the Westgate several times for it's beauty, comfort, quiet, amazing fitness center, and location; would not stay anywhere else (other than oceanfront in MB & PB which we do also). We appreciate the Westgate's spacious and very clean suites, the terrific views, the clean and bright bathroom with great shower water pressure, the soft towels, the comfortable bed & linens, and especially the amazing wonderful gym to which hotel guests have access. We started staying here for easy access to downtown's nightlife and waterfront, but that's become less appealing over the eyars. The Gaslamp and downtown districts are dirty, trashy, loud, and crime-suggestive (see all the filth & bars & security guards in stores, esp the locked cases of chocolate candy in the drugstores!). The only improvement we would suggest is that the Westgate improve the quality of the breakfast and location (e.g. the 2nd floor rooftop area) so one is more interested in paying the high price for it.

I had a very good experience with the staff under the name of Sarah. She’s someone who solves things very well. I feel she has the best experience, is excellent at her job, and I loved how I was treated. It was the best of the best — 10 out of 10. I didn’t have any reservation and arrived with a lot of problems because I had booked a very bad hotel, and this was my last option. Miss Sara helped me incredibly, solved all my problems, gave me the best options for this hotel, and I truly believe she deserves a raise.

Came here on a business trip, and had such a great experience at the Westgate Hotel. From the check-in experience with Meli and Keanna, to the comfortable bed, amazing shower, and the pool area was a much needed relaxation spot at the end of the day. Every single member of the staff that I encountered was kind, friendly, and incredibly helpful.

Sarah and Mel at the front desk were so amazing and accommodating! The location is beautiful and the rooms were so clean.

I have been staying at this beautiful property very frequently due to my work. So much that I have got to know pretty much the entire front staff. I have over 20 years hospitality experience including running a similar luxury boutique hotel for 14 years. The Westgate in San Diego reminds for those years. I recognize the service elements trained in the staff here as well. Each and every one of them reflects it. They are always engaging, polite and helpful and anticipating needs giving solutions for problems if arises any. Any guests who claims that any of the staff members have not been up to these standards should probably examine themselves before they blame others. I can strongly state it as I am at the hotel a lot and always observe as I am from similar background and cannot help but critique everywhere I go. The recently refurbished rooftop pooldeck with high end furniture is one of my favorite spot to hang out especially the lap pool (as I have been a pro swimmer) it is hard to find at hotels. The 3 story gym with spa, sauna and steamroom is also one of the best that hotel guests have the privilege to use. On weekends there is a very nice high tea frequently accompanied with beautiful harp play. I am aways looking forward to return and see all the familiar faces, I actually make a point at my job to stay here! Thank you All to always make me feel home! See you soon!