Argonaut, A Noble House Hotel

The hotel has rodent infestation. There are big holes in the ceiling that rodents crawl through. With their brick walls, makes it even easier for them to scale. Witnessed a large mouse scaling the wall next to the TV into the ceiling.

We stayed at the Argonaut for the last days celebrating our 40th wedding anniversary. We really couldn't have picked a better place, The room was beautiful, the staff were super attentive and did every thing to make our stay memorable. All this combined with the location and the facilities offered by the hotel made it a truly wonderful experience.

We arrived on a Friday afternoon after our long flight from London. We went to the check-in desk and told the female staff member our name and hat we were checking in for three nights. She looked in the computer and couldn’t find our name. She searched for a couple of minutes and then asked a colleague to help. A,so to no avail. Then another member of staff came from the back (who I think was a manager of some sort) and he too began to help. The lady asked us to go sit for a moment whilst they sorted the problem and asked if we’d like a bottle of water. We duly sat as instructed and then waited. And waited. And waited whilst the three staff members all proceeded to assist other guests at the desk. After half an hour with no response from the staff my husband went back up to the front desk to ask what was going on - they’d not been able to access our booking on the computer but had found our reference on their main server - it hadn’t been uploaded onto the front desk server for some reason. So the manager told us he would “honour” our booking! We had no apology for our inconvenience at all, and were made to feel like it was our fault and that we were somehow eying to con them out of a stay! Eventually we got our room cards and went to settle in. The hotel is in a great location for Fisherman’s Wharf, Pier 39 and the cable car turnaround. Room large and clean and well appointed. We asked for a kettle for tea and they brought one up. The room has a beverage cooler full of minibar items but we just took these out to use it for our own drinks and replaced them upon check-out

The Argonaut is a beautiful hotel. Joanna at the concierge is wonderful and full of useful information to help you with your travels. She is a real gem and the other staff is great too. Parking is pricey but that’s what you get. Great location, lots of history and the Nautical Museum next door is a must see.

Great location in the Russian Hill/ Fisherman’s wharf area. One the cable car turn around sis across the road. Felt safe when out and about. Easy walk to all the Piers for the cruises etc. Good sized room though our room was rather dark even with all the lights on and the window open. Didn’t know about the $36 a night ‘service/facility’ charge that is added to your account; something like a resort tax that I thought was outlawed. Also about 10 state and city taxes added daily to your account! Weird when you see the length of the bill on check out!