Argonaut, A Noble House Hotel

What an unpleasant stay. I arrived close to 1 in the afternoon and was told by Stephen that check in was not until 4, and that they would call and text when the room was ready - likely in an hour's time. Two and a half hours later, after watching a stream of people being checked in immediately (and receiving NO call or text), I approached the front desk and went back to Stephen who looked startled and said something under his breath indicating he had forgotten all about me. Once in my room, I found that it to be really cold and despite turning the thermostat as high as it could go (78 F) the room remained cold (the heat did not kick in until evening, which makes me believe the thermostat is controlled centrally and this is their way of saving on their bill). The rooms are quite small. There are no toiletries available, and the towels were unacceptably frayed (see photo). We were all awakened by a fire alarm that went off at 1:45 in the morning. When I made it downstairs, there was a staff person behind the desk who told us to wait outside until they figured out the source of the alarm. The alarm continued to sound for about 30 minutes while we all stood outside in the freezing cold. NO ONE came to give us an update or brought blankets or anything. In fact, when the alarm stopped and we went inside there was NO ONE FROM STAFF around, anywhere. It really felt like we were all on our own. Bizarrely, there are no signs for the elevator on the floors anywhere, which is a danger. And the elevator is tucked in a corner such that I had to walk the entire floor every time to find it. The next morning when I waited in line to check out, I overheard the front staff tell the guest checking out in front of me that the fire alarm was NOT their fault, that the blame was to be placed on a bunch of kids who were smoking and triggered the alarm. The word "sorry", "my apologies", "sorry for the inconvenience" did not come out of his mouth. Just a whole lot of defensiveness and defiance. Nor did the hotel offer discounts for the disruption. There was not so much as an email apology. The best thing about the hotel is the neighborhood. But there are other hotels around. I will NEVER stay at this hotel again. It is honestly one of the most unpleasant stays I have had, and I travel a lot.

I stayed at the Argonaut Hotel on a trip to San Francisco. Location in Fisherman’s Wharf was excellent and close to many restaurants, shops and other tourist destinations. Easy to navigate the area around the hotel. The Argonaut has valet parking which we used with prompt in and out service. I saw some reviews that people said that the cost was too expensive for parking, but I found it to be comparable to other big cities such as Chicago.Hotel employees we encountered were friendly and outgoing. Our room was spacious and clean and had nice bedding and bathroom toiletries. We used restaurant for breakfast and it was okay. Our server was nice but kind of slow on bringing stuff. I would recommend this hotel and I would stay here again.

They have a really good location, really good service, really good sleep quality(coming from a person with insomia), good atmosphere,etc.(and if you worry about a bad expirience with the staff I sure asure you you’re not gonna have a bad one here).I want to say that this hotel is perfect for any occasion family, friend’s trip, partners trip, business trip, etc. it has a restaurant downstairs and a zone of conferences so it’s a really good option if you’re in a buissnes trip; if not it’s totally okay because it will not cause any trouble on your stay.the last thing I want to say is that In here we met Enrique he’s a beautiful human, his kind, perfect attitude,and he’s working quality is one of the best one’s I have ever had. He made our trip different in a good way because of his kindness and working attitude I REALLY think he should have an upgrade or a raise, thank you Enrique you sure did our trip expirience a lot better!

The best hotel ever, they’re really nice, everything is very clean, everything is really awesome. It has a great location, a great service, etc. I would come back every time. They treat you really well and I recommend this for everyone, family’s, partners,friends trip, etc. i promise you will want to come back again It’s AWESOME. I want to give a shoutout to Stephanie G, you guys should give her a raise, she always has a great attitude, is REALLY nice, etc. I’m proud to say in here I had one of the BEST stays of my life.

Great hotel, could be better. Amazing and surprisingly quiet location in a very picturesque place right on water line, beautiful view of Alcatraz and Golden Gate Bridge from the marina park across the street, nice stylish interior, clean room, good service, good restaurant downstairs. However, something like shower is an important part of the experience, and the shower was not great, the water pressure was low, the shower head had only one setting, and there was no handheld shower. So, giving 4 stars.