Grand Hyatt San Francisco

As a Lifetime Globalist, the Jr. Suite I received on my submitted Suite Upgrade Award was not to the standards I would have expected for Grand Hyatt...MAYBE Hyatt Regency, but NOT Grand Hyatt...Shower was what I would expect at a Hyatt Place, Not Grand Hyatt...valet personnel were very good...as were the waiters in the breakfast restaurant...hotel ambience was disappointing...as a Lifetime Globalist for between 10 & 15 years, I stay at all different Hyatt Brands including Hyatt Place, Hyatt House, Hyatt Regency, Grand Hyatt and Park Hyatt locations so my comparisons are compared on an apples to apples basis

It was very nice and clean, but it was difficult to sleep with the noise level on the third floor. I appreciated the easy, check-in and check-out process. The staff were excellent and very friendly. I also loved the hotel gym and the location. I would gladly stay there again; however, I would request to be on a higher floor.

This has and will be our " GO TO" hotel when in San Francisco ...The location is perfect to walk , Cable car ,BART or Muni...all super close. Great cafes and bakeries are close by ....Night life is alive and lots of great choices. What really makes this hotel is the staff..We are treated like family ..when we return. Greeted by our first name and smiles....... and this is from EVERYONE. The rooms are clean and orderly ...No complaints , coffee maker in room .. This hotel checks alot of boxes...we are not staying any where else when in SF I would like to see the Club return..

My husband and I were in San Francisco to attend a very special wedding anniversary event nearby at the Fairmont. Our room and the friendly service at the Grand Hyatt, made the overnight trip very special. This is my new go to hotel in San Francisco.

In a city with plenty of good and mediocre hotels options, this property is a bad one. The staff are friendly and cheerful. That’s the good part. Everything else about this property is inferior. It’s an architectural abomination. The rooms are dated and the carpet is worn. Lighting is bad. The AC doesn’t work and is loud. The elevators are crowded and slow. The gym is too small and too crowded. It just doesn’t have anything going for it. I would avoid until the property gets a major renovation.