Hotel Kabuki

this is a great hotel in the middle of Japan Town which is a fantastic location to see most of the north east side of SF ! The hotel service and staff is unmatched and you will feel right at home in this peaceful oasis in the city.

The lobby is way cool. Good location in Japantown and easy walk from civic center BART. Room is kinda beat, but linens are fine, WiFi decent and shower ok.

Booking a hotel in an unknown part of the city is always risky, but Hotel Kabuki exceeded all expectations! My flight arrived early and the front desk was willing & able to find a room early for me. The balcony was an added bonus, providing cool air and a great view of San Fran. The area is clean, safe and has lots of food and shopping options. The Japan Mall right next door provided a place to eat amazing Japanese food and pick up gifts. I would definitely stay here again!

This was my 4th stay the Hotel Kabuki and, as always, I had a truly wonderful time. The staff are exceptional; they now know me by name, always greet me, and are just very kind and helpful. I'm especially impressed by the front desk staff, the breakfast staff, and the staff who take care of luggage assistance, housekeeping etc. Basically, everyone. I honestly can't think of a single staff member that I've had a less than stellar experience with. The hotel's ambiance is perfect for its location in Japantown. The rooms are beautifully decorated and very comfortable. I'm always able to get an excellent night's sleep. I especially loved my time in one of the suite's; it was like having my own apartment to myself which was perfect for a trip that was a combination of business and pleasure. I absolutely love that I can walk out of the hotel and I'm right in the heart of Japantown, able to spend time in the mall, to eat at my favorite restaurant, or to just spend time exploring all within walking distance. For anything not in walking distance, the Waymo car service makes it incredibly easy to explore other areas of the city without having to worry about parking or traffic. All in all, an incredible experience at a wonderful hotel with amazing staff and I'm looking forward to returning as soon as possible.

The hotel is very mediocre. What keeps me coming back is the full size gym and the location away from the homeless. There aren’t many locations in SF that check both those boxes. That said, the rooms are very dated and the staff has no hospitality. I’ve stayed here half a dozen times as a Hyatt Explorist and no upgrades, even when relatively empty. They’ll hand you an Aquafina water and send you on your way. My most recent stay my room was street level and noisy, had fruit flies, and the AC didn’t work. When notified, they sent someone, but no apology or offer to switch rooms. Anyways, fine transactional hotel. Good gym. Bad rooms and service.