InterContinental San Francisco

Full disclosure, I am a IHG Platinum Elite Ambassador and thus stay frequently at Intercontinental hotels. Generally I find that Intercontinental hotels in Europe offer a superior experience to those in the U.S., but in this case I have to say the hotel is superb. At par with the best Intercontinentals in Europe. The rooms are modern, superbly furnished and full of all the modern needs (USB ports and plenty of plugs). The service at all levels, from the reception staff, to the doorman, the bellmen, the concierge, room service and wait staff, was excellent. I could mention individual actions from various hotel employees that made my stay very pleasant. We stayed 7 days, so I had the chance to try literally everything the hotel has to offer. Given that the hotel is literally attached to the Moscone Center, you’d expect a convention type of atmosphere. The lobby does get quite lively, but the hotel premium feel remains everywhere. We visited the nearby Marriott, and it had a definitely downscale feel by comparison. The training of the staff and their attention to detail attest to a well managed hotel. I will return!

Stayed here with my daughter and we LOVED it. Great room, super comfortable beds. Fantastic pool and spa. The fitness center was also great. Immaculately clean. Staff was super friendly. Also a great location, walking distance to restaurants/bars/shops. 10/10 would stay here again in a heartbeat!

Loved the room! Had an outstanding burger and fries in the hotel restaurant which was really great. They apparently make their own burger patties and they are juicy and good. Brioche bun and good quality cheddar! Good and crisp, hot fries with it. The only downside was the Coleslaw. They really need to go more traditional on the dressing.

Remarkably well located for conferences at the Moscone Center, the hotel provides top-notch service with warm hospitality. The staff are committed to being helpful with a personal touch, notably Miriam at the front desk and Luis in the Club Intercontinental. The rooms were well appointed with comfortable beds, good lighting, automated light-blocking curtains, and numerous outlets of various types. Of special note is the workout center that offers an excellent selection of equipment and a 20-yard 2-lane saltwater pool that was perfect for lap swimming. My only wish would be that the complimentary slippers provided in each room came in a men’s size 12.

This is one of the best hotels in SF. I was there for TDX 2025, moscone center west is right next to it. Amenities are great, absolutely loving and well mannered staff. This should really be a 5 star hotel cause the service, location, amenities everything is 10/10. Dorian is such a sweet gentleman. I enjoyed my stay at the hotel thoroughly and will definitely come back to the same one over and over again.