InterContinental San Francisco

Hotel stay was great but chasing a refundable deposit 14 days later is not. Have tried call the hotel to no avail been told to chase our bank. If the refundable deposit was showing ou our statement I would chase the bank but it not showing.

This was a great stay. We had a corner view King room. The views were great. The bed was REALLY comfy! The room had a very large TV. Lobby bar was nice. I thought the neighborhood was convenient to walk to a lot of restaurants. It was pretty close to a BART station, but we opted to walk most places. The pool and hot tub area were nice, but there is virtually no room for non-swimmers to sit and watch. I would definitely stay here again.

We enjoyed our stay here, even though the hotel was busy with a Microsoft convention the first few days. It’s centrally located and within walking distance to Union Square, the Powell st trolley car turnaround, the tram down market at to the Embarcadero and BART. The area itself is now a bit rundown and lots of homeless on the streets, but that’s San Francisco. It’s close to the San Francisco Center, which was once a thriving Westfield but is now broke and empty, and sad looking, as is the surrounding part of Market St. They say there’s lots of busy restaurants in SoMa but it’s a large area and we couldn’t find many in easy walking distance. The room was nice and large. We had a corner room on a high floor with sweeping views of the city and some of the bay.The bathroom was also large and well equipped and had a floor to ceiling window with a view, which I loved but my wife hated..it had a blind. I used the well equipped gym a couple of times. The inside pool looked ok, but I didn’t get to use it. We ate breakfast in the restaurant once and had drinks at the bar, both reasonably good, as expected. Hotel Parking was ridiculously overpriced, but we found much cheaper parking lots that allowed overnight parking on 5th&Mission and 205 West 5th..still not cheap but half the price of the hotel Staff were friendly and helpful. We enjoyed our stay, and whilst we’d probably stay here again, wouldn’t necessarily if we had a car, but then you don’t really need one if staying here.

Multiple visits here confirm my liking for this well located, comfortable hotel. Great front desk staff; all staff actually. Excellent breakfast. And if you snag a corner room facing the SalesForce Tower, you're really in for a treat. It may be showing a few signs of wear, but it's still a class act at a fair price.

Excellent service, very clean rooms, bellman Dorian was exceptional. Will be coming back soon. Food was good and pool was great for the kids to play around in.