InterContinental San Francisco

Stayed at the InterContinental San Francisco for 5 nights in July for a work-related event. Here are my impressions: Pros: - House staff was very attentive. I love that you can indicate "privacy" and "service" needs from a light by the doorway, all hotels should have this. - Staff was very welcoming on check in and very genuine on check-out, process was smooth and didn't find myself waiting very long. - Hotel is clean, very corporate, bar area downstairs is convenient and the service is very quick and knowledgable. Cons: - I did get in late and to my dismay, the housekeeping staff did not clean out the mini-fridge of the prior guest's left-overs. This was very disgusting and had to remove the contents and place in the hallway for trashing. - Some of the conference rooms can be hard to locate, the hotel does a decent job of labeling the floors of each conference room, but the hotel is quite massive and maneuvering multiple floors and rooms was challenging at times. I didn't get to use the amenities like the pool or gym, so can't speak to those. My overall impression is that the hotel is great for corporate travel and events. It wouldn't be my choice for a pleasure trip. But it is comfortable, clean overall, and the staff are attentive and pleasant.

I came here for a medical conference located at the Moscone Center. Intercontinental Hotel is at its strategic location, surrounded by restaurants, shopping centre and the most iconic cable car station is just a stone throw away! I also enjoyed the short walk around the park before heading back to the hotel.

Fantastic hotel. I travel weekly for work and this was a top 5 experience. The staff was incredible - professional, friendly, attentive, helpful. I didn’t catch everyone’s names but Dorian at the front door was excellent. The rooms were comfortable and clean. The public areas were pristine. The food and drinks at Bistro 888 were also top tier. No complaints, and I stayed for 5 nights. Thank you for making this stay so wonderful, Intercontinental staff!

The room was nice and very clean and check in/out was smooth. Very professional and friendly, and helpful staff too. Especially the men and women working the front door, always welcoming you back or wishing you a great day if you're heading out. I'd definitely stay here again.

The hotel was plush, beds comfortable and with a view of the bay. The only negative I can say is the fridge in the room wasn’t working however they brought us a fridge for medications. The cocktails at the bar were great! And in a close vicinity to walk and it felt safe in this district.