InterContinental San Francisco

The hotel staff were lovely and welcoming and the location was good for us. We toured California and stayed in Intercontinental hotels along the way. This one unfortunately we found basic and lacking. Basic things, no bottled water, no robes, dated rooms and dirty windows. I found the parking charge expensive $77 plus tax a night.

This hotel was... weird! My rating is somewhere between 3 or 4. It wasn't as bad as "average", but not quite as good as "good"... more like "fine". Firstly, the staff was the best part. Everyone was super helpful and kind, doing their best. We had a pretty standard room and it was spacious, which was great and the view was pretty (after looking past the grime on the windows). The restaurant was super expensive and I thought the food was okay. I liked the bar atmosphere though. It was lively. And again, through our whole experience, the staff was superb. If I hadn't used IHG points to book, I would not be as pleased. I thought the rate would have been a bit high. Although, I know SF is like that. I could not quite grasp what "class" of hotel we were staying in. It was sort of a "nice" Vegas hotel from the ... late 90s maybe? early 2000s? We only stayed one night so maybe it was not enough time to form a more concrete opinion. It was "fine".

The location is perfect for exploring the city and within walking distance to many public transportation options. The train from the airport stops a few blocks away. We were in a corner view room on the 14th floor. Even though we were on a lower floor (the hotel has 30+ floors), the views south and east were great. There were no issues with the room at all. I was concerned, as always, with street noise but it was minimal. The few times that I interacted with the staff, they were smiling and very pleasant.

We absolutely loved this hotel. It was just amazing to finish off our cruise holiday from Auckland to US and Alaska by staying at this fantastic hotel. We were treated so well by all the lovely staff and our King Premium Club Lounge Access room and view were just the best! Loved the room (very clean too and quiet), loved the view and loved the Club Lounge Access with its great range of food and drinks available which made it good value for money we felt. We were blessed by even being given an early access to our room on arrival and a lovely high floor - 33. This hotel could not have been better! From our initial booking with the lovely Jenny, to Tariq being so great on check-in to a lovely lady Hotel Manager (umm maybe Miriam but could be wrong sorry) agreeing to give us a later check out, the whole stay was wonderful. The location is great too. We walked to the start of the Powell Street cable car turntable (see photos as it is not far from this hotel and was our favourite activity). We would love to come back one day as our stay was way too short - thank you all so much.

This hotel is very nice. Check in was quick and efficient. Staff very hospitable. There is a restaurant and bar on property. Room was nice and quiet with a mini fridge. Walkable to middle and high-end shops. as well as Oracle Park. Valet parking only $91 in/out privileges Sundays the valet parking have different hours.