The Jay, Autograph Collection

Jenna was extremely kind and helpful. Just what I needed for a one night stay. Wasn’t pleased with my original room so she was kind enough to show me few other options and recommended me the perfect room. Because of her I was able to enjoy my trip. Thank you so much Jenna

Amazing location, very central. Rooms are new, large and well appointed. The price is fair for the quality. Nicholas at the front desk was very helpful and professional managing our group reservation.

I’ve stayed here multiple times, and it never disappoints. The rooms are spacious and well-appointed. The staff is fabulous, and the bar/food is really good. Highly recommend.

Fantastic experience. I paid a bit extra to have a room with an outdoor balcony and a water view; and it was amazing. The balcony had very nice furniture (not the standard plastic chairs but really good stuff), and a full view of the bay bridge. It was incredible. The room itself was nice too, with everything you need. The service was wonderful. I like the coffee shop in the lobby. It was a very good location --- one block from the transamerica building and 3 blocks from the ferry building. The only negative was that it is in downtown which is DEAD at night and when I woke up early, I was too scared to walk to the Starbucks 3 blocks away as a single woman. That said, I would stay here again, just recognizing that I can't leave the building at certain times for safety.

I used to stay at this property frequently when it was Le Meridien, and visited once when it was transitioning to The Jay. The transition is now complete, and what a transition! "Transformation" is more like it, because it's hard to find even the slightest vestige of the old property. Even the elevators operate differently (and seem to take longer than they used to). The room, including the bath, had been completely and tastefully renovated. We appreciated the light blanket in the closet because often hotel comforters can be too warm. Although we were frequently disturbed by a clunking noise throughout the night, possibly from the HVAC system, overall, it was a good stay.