We stayed here as the first hotel in our delayed trip from 2020 which was to celebrate my husbands 60th birthday. We told our booking agent we were celebrating a birthday whilst we were actually at this hotel who entered a note on our booking ‘clients celebrating a birthday’. The Marker did not even acknowledge this. No champagne, nothing. Didn’t even get mentioned when we checked in. So disappointed as we have had chocolates and cards when celebrating a wedding anniversary at other hotels. Fortunately I had made arrangements for a special night out, but it would have been topped it off to come back to a glass of champers. The hotel itself was ok. Clean and quirky. We didn’t like the area it was in. Don’t turn left into the Tenderloin district. We got lost and ended up there, it doesn’t feel safe. It’s convenient for the street cars, get a pass and you can jump on and off as many times a day as you like.

Hotel in great location, rooms are spacious and comfy beds. Staff very helpful and willing to give recommendations and ideas. Restaurant staff were helpful after arriving late they accommodated us in the restaurant with snacks rather than a full meal.

Comfortable and perfectly located. What else? My wife was excited to spend few days in this marvelous city during our honeymoon and this hotel is perfect!

Lovely hotel right near union square - very central. The staff were amazing and I would definitely stay here again next time I am in San Francisco.

Generally very well and organized, easy to check in even though I had not made the reservation, they were able to help me quickly. They do not allow food delivery to the room as I am used to, but they have a place in the lobby to receive it