Palace Hotel, a Luxury Collection Hotel, San Francisco

Beautiful hotel in the heart of downtown. Close to Union Square and within walking distance to the Ferry Building, Oracle Park and SFMOMA, and one of the few hotels that has a pool and a hot tub. Known for its history (built in 1875) and it's glass-domed restaurant, and comfortable rooms. It is important to mention their Concierge team. I believe the Concierge is an integral part of the hotel and hospitality industry, and needs to be kept alive. The entire Palace Concierge team are incredible and they all belong to Les Clefs D'Or (IYKYK), which is amazing. They are true ambassadors to their hotel and the city; I would like to highlight and mention Chinatsu, Jose and Malia, who were all truly amazing in providing restaurant recommendations (The Plow-thank you Chinatsu and Ozumo-thank you Jose) and doing what they could to ensure my experience was an elevated one. I didn't get to interact with the entire team, but I can imagine they are all amazing!

Really nice and great service, Suren was excellent!

We had a great time the rooms were beautiful and the food at the pied piper was good. Jorge T was great and told us the great places to check out.

What a wonderful property! The staff is warm, helpful and welcoming. The hotel is gorgeous. The rooms are lovely. I slept like a baby on the mattress and the bath products are great. Breakfast is absolutely amazing (and Sam was fantastic!) the location is central to everything. We had a flawless stay. 10/10!!

We celebrated an 80th birthday for a dear friend and everyone at The Palace Hotel was so helpful. From Sarabjeet helping make the reservation to Min providing excellent service during our Afternoon Tea, the whole experience was wonderful.