Palace Hotel, a Luxury Collection Hotel, San Francisco

We went on a historical tour for the hotel and it was amazing. The green goddess recipe is wonderful. The food included in the tour is delightful.

Great stay, love this hotel, the staff is wonderful, housekeeping is perfect, shout out to Doorman ,Jorge Treso, as I watched him handle an extremely self entitled guest parking his car. He calmly asked the guy to pull up and the guy exploded on him, Jorge calmly handled the situation.

Overall very nice hotel, great restaurant and comfortable rooms. It’s in a great location in SF and had a lot of great restaurants nearby. Valet was a bit of an issue - and the morning of my departure the valet did not show up to work which led to a very long wait.

Checked in January 2nd, 2026 - Checked out January 5th 2026 We were on a seventeen day cruise of Hawaii aboard the Ruby Princess, sailing from San Francisco back to San Francisco, and decided to spend a few days after our cruise at the Palace Hotel. It was one of the best decisions we made on this trip. I truly wish I had gotten the name of the receptionist who checked us in, because he deserves special recognition. He was incredibly kind and welcoming. We had to leave our cruise ship very early, so we arrived at the hotel around 8 am. I had just gotten my two girls, who are six and seven, out of bed, brushed their teeth, and put them straight into an Uber. We were exhausted. I was quietly hoping and praying for an early check in, and he made it happen. That simple act meant everything to us. My girls were able to nap for a few hours as soon as we got to the room, and when they woke up, they were refreshed and ready to explore the city. It completely changed the tone of our stay and set us up for a wonderful few days. The hotel itself is absolutely stunning. The architecture and atmosphere feel elegant, warm, and timeless. The location is perfect and very central. We walked everywhere, especially to my favorite place, Chinatown. We walked there every single day and loved being able to do so easily. The staff throughout the hotel were consistently friendly and kind. The housekeeping team in particular stood out. They always greeted us with genuine warmth and smiles, which made us feel truly welcomed and cared for. Our room was very clean, extremely comfortable, and surprisingly large, which made traveling with two kids feel relaxed rather than cramped. Everything felt thoughtfully maintained and inviting. We truly enjoyed our stay at the Palace Hotel and left feeling rested, happy, and grateful. We will absolutely stay here again and would highly recommend it to anyone looking for a beautiful, comfortable, and well located place to stay in San Francisco.

Our third trip back to the Palace Hotel for its 150th Anniversary and Christmas dinners. Everything was phenomenal as it always is, the Christmas Day dinner was absolutely amazing and the decorations were amazing. Their staff is the best that any hotel could have, from housekeeping who always said hi in passing, to the front desk and managers. Shout out to Elena, Min, and Haydee in the Garden Court, who were always cheerful and engaging for our meals there. Yeny, our housekeeper was amazing and did a fantastic job with our suite. 6 stars and we look forward to our next visit!