Jump to: Room choices | Hotel description | Map | Amenities | Reviews
The Palace Hotel is a newly renovated San Francisco icon unveiled. It's a designer’s vision brought to life through original architecture and authentic elements paired with classically inspired, modern décor. Our space is filled with light, color and warmth...a look that is rich, stylish, and absolutely gorgeous. It’s an improved upon, historic perfection...that befitting of the Palace.
Palace Hotel, a Luxury Collection Hotel, San Francisco
2 New Montgomery Street
San Francisco, California
94105
Nearest Airport: SFO
The hotel is well positioned right beside the Montgomery BART stop and it’s well positioned for San Francisco tourism. The room was spacious and the bed was very comfortable. The bathroom was nicely presented but the water pressure of the shower was poor. My room was on the 5th floor. Please be alert to the $40 daily supplemental charge. It wasn’t apparent to me that it had been included. It carries a daily credit for use in the hotel and other supposed benefits including bike rental and tickets for MOMA. When I remonstrated about it at the end of my stay the helpful receptionist extended me $60 credit which was worth half of what I’d spent unknowingly and for nothing on the charge over my 3 night stay. Also be alert to wifi charges which start at $15 a night. Although I understood these to be waived for those with loyalty benefits they were still added to my bill. Again, the helpful receptionist took the charges off, but only after I’d spotted them. All in all a pleasant, huge, Grand Dame hotel in the middle of things, but check your bill.
bgs54321
Our family had a tea lunch on July 4th, and served by gentleman Min. He is friendly and informative, we not only enjoyed the foods and his service, but also learnt the history about the hotel. Thank, Min!
bob W
My daughters received kid crowns upon arrival and a free ride on the bellhop cart :) Norman was an amazing bellhop and friendly face every time we returned! Breakfast was incredible and our favorite waiter was Min, he was such a warm and kind person and the kids adored him!! 10/10!
Heather L
Not a luxury hotel. No personal service. Atrium closed off for a wedding the time we were there and the music crazy loud. Room meh. Not a 5 star hotel. Spend a little more and book something better.
49roadrunner - Healdsburg, California
Went on a girls trip to SF and had to have brunch at the Garden Court at the Palace Hotel. I hadn’t been there in 30 years. The buffet brunch was fabulous and our wonderful server Min made our meal extra special. Min was so kind, knowledgeable and attentive. He was one of the best servers we have ever had. The Garden Court is such an elegant venue transporting you back in time. It was the perfect ending to our fabulous trip together. And the buffet selections were delicious!!! Be sure to get a sticky bun - they even tasted better than they looked!
Debbie C
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved