Palace Hotel, a Luxury Collection Hotel, San Francisco

What a wonderful property! The staff is warm, helpful and welcoming. The hotel is gorgeous. The rooms are lovely. I slept like a baby on the mattress and the bath products are great. Breakfast is absolutely amazing (and Sam was fantastic!) the location is central to everything. We had a flawless stay. 10/10!!

We celebrated an 80th birthday for a dear friend and everyone at The Palace Hotel was so helpful. From Sarabjeet helping make the reservation to Min providing excellent service during our Afternoon Tea, the whole experience was wonderful.

Absolutely fantastic location, atmosphere, and staff! I stayed here to go to Outside Lands, as it was one of the Chase Edit options. The staff were so helpful, helping me with breakfast reservations at the in-house Garden (delicious, best breakfast buffet I've ever had), as well as storing my luggage after my check-out as I finished up my time at the festival. The room was spotless and I enjoyed the little touches, from the super cushiony hotel slippers and Byredo products in the bathroom. THERE WAS A TOTO WASHLET TOO. I also just love the atmosphere of the hotel - they took care in preserving historical touches, while giving the space a luxurious feel. It had all of the modern amenities and luxuries without being another cookie-cutter "modern" hotel. Hotel aside, the location is very convenient, located less than a 5-minute walk from the BART Montgomery and Muni transit station. There's a couple of food and cafe spots in the immediate area, and everything else is a short train ride away. My stay at the Palace was such a pleasant surprise, and I would definitely recommend and stay here again!

The rooms are lovely but the highlight was breakfast in the beautiful garden court with service from Elena!! She lights up the room and welcomed me warmly each morning. The continental buffet is European style and complimentary for Bonvoy status members. Perfect two days here in this hotel with 150 years of memories!

The restaurant is such a beautiful setting with amazing food and service. The stained glass is iconic and classic San Francisco. Min was our waiter and he was knowledgeable any attentive. He had waited on me before and was so wonderful!