The Ritz-Carlton, San Francisco

Stayed one night to go to theater. Location is next to China town and enjoyed walking around the town. Most impressive about this hotel was service. All staffs were very friendly and very attentive. If I request something, they’ll deliver. I think service made this hotel very special. Room service: Ordered smoothies for late night snacks: didn’t have much flavor. Should have done better job for $20 per glass.

My husband and I stayed at the Ritz over the Memorial Day weekend. I tell you this hotel is luxury at its finest. We booked the one bedroom executive suite Club Level; Booking the club was top tier. We loved it! The service was impeccable, the rooms were clean and fresh. After a long day touring the city, it was lovely to relax and unwind at the Ritz. If ever in San Francisco again, this will be our choice to stay.

The hotel oozes luxury but is not overwhelming. All the staff are professional and attentive but always willing to assist. The exec lounge is very good value for money. The hotel's central location enables access to all tourist attractions. My wife and I have really enjoyed our stay and would stay here again if visiting SF.

We had a comfortable 1 bedroom suite and other facilities were very nice. Really appreciated the complimentary parking. But most of all the staff were friendly and helpful and went out of their way to be sure we were taken care of. We’ll be back!

From the moment we arrived at The Ritz-Carlton, San Francisco, the service was nothing short of exceptional. Every team member—from the bellmen and front desk to the Club Lounge staff—embodied the warm, attentive, and personalized service the Ritz-Carlton is known for. The hotel itself is stunning. The rooms are beautifully appointed, blending modern comfort with luxurious touches that made our stay feel both relaxing and indulgent. The décor throughout the property is sophisticated and elegant, creating an atmosphere that is both welcoming and refined. A special mention goes to Vicki and Maithai (please forgive any spelling errors) in the Club Lounge, who went above and beyond every day of our stay. Their genuine hospitality, attention to detail, and ability to remember our names, food preferences, and drink orders truly elevated our experience. They exemplify the gold standard of service that makes the Ritz-Carlton so special. We left feeling incredibly well taken care of and already look forward to our next visit. This property is a true gem in San Francisco.