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Our flagship property is housed in a landmarked flatiron-style building in San Francisco’s vibrant Mid-Market district, featuring captivating interiors by Kelly Wearstler, three inspired settings for meals or a cocktail, incredible rooftop views and impeccable service and amenities. For San Francisco’s newest destination hotel to open in over a decade, anything less just wouldn’t be Proper. Our collection of 131 Kelly Wearstler-designed rooms and suites maximize light and views, and feature elevated amenities including Aireloom beds that are hand made in California and dressed in Italian bed linens, Aesop bath and body products, Vifa wireless speakers and super fast WiFi. And thanks to the building’s triangular shape, every room comes with a view.
San Francisco Proper Hotel
1100 Market Street Hotel Entrance at 45 McAllister St
San Francisco, California
94102
Nearest Airport: SFO
San Francisco itself along with the Proper was a total disappointment. I have visited the city many times and it has deteriorated. I did not feel safe to walk anywhere and the area around the Proper is one of the worst. The streets are full of homeless vagrants who use the streets as a latrine, shout at you and frankly the whole atmosphere feels very threatening and unpredictable. I booked a Junior Suite. The one we were allocated was an accessible suite which they told me I had booked but I hadn’t. It had a cracked window and a huge crack in the sink. The smallest wardrobe I’ve ever seen. It smelt horrible and the decor enough to give you a migraine. We asked to be moved and we had to be downgraded which was preferable. That room was dark, dingy, dirty and the plastic toilet lid had been melted by someone’s straighteners! The noise in this hotel is relentless. Whether outside or the maids cloning around and talking at the top of their voices at any hour. Coffee machine available and paper cups which is sad. Aesop products which is a positive and the most elevated element of our stay. Lighting is shocking. Impossible to see to do your makeup or hair properly. We didn’t even get to see the rooftop bar as it was being used for a private function! The manager did compensate us with drinks in the ground floor bar with a view of a homeless person actually pissing right in front of us. We won’t be back and I don’t recommend.
Eimear M - Manchester, United Kingdom
I've stayed at a Proper before so I did expect to have a high level of service and comfort on this property, and I got exactly that. The staff were excellent and easy to work with. They reach out before if I needed anything and were quick to reply to some requests and questions I had. I was prepping for a long bike ride down the coast and they made sure to inform me of the equipment in the gym and other near by areas which could help me get what I needed before I road out.
CerebralChow - New York City, New York
Reading other reviews it sounds like my issue and lack of responsiveness has happened more than once. For a recent gathering, I called ahead and explained that I wasn't sure how many people would show up and asked if we could simply meet at the bar. They said yes. But when we arrived, security insisted I book a table for 10. I agreed and gave my credit card to the bartender--specifically to cover the table, not the bar--so my guests wouldn't be charged. At the end of the night, I was shocked to see two separate charges: one for the table (which was reasonable), and another, much larger charge from the bar--with no itemized breakdown, no communication, and no check-ins during the four hours we were there. I suspect I was charged for drinks ordered by people who weren't even part of my group. Happy hour but I was charged for $30 drinks. The final total was $1,331 (for just the bar), and I paid it on the spot to avoid making anyone feel uncomfortable. Since then, I've followed up twice for clarification (over a month period)--and have received no response to my recent calls and e-mails. This was a major disappointment, especially after years of being a loyal customer. The lack of transparency, poor communication, and zero accountability were unacceptable. I hope Charmaine's takes a serious look at how they handle group billing and guest service moving forward.
bearlove2018 - Manuel Antonio, Costa Rica
I enjoyed my stay at SF Proper. Hotel is cool and trendy. Rooms are not very big but extremely comfortable and you have a nice city street view. Luxurious linens and great bathroom products. Staff is very attentive and professional. Really enjoyed the rooftop on a sunny day. I'd definitely go back.
Erma E
$110 VALET! Hidden Charges!! Plus Service Charges! Unless you have to stay at this location, this valet service is really expensive. You do not find out until you check out. $110 daily. At no time did the valet disclose the cost of the charges
Chaz F
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