San Francisco Proper Hotel

Excellent hotel! The staff is all around fantastic. The minute you walk in the door - people are kind, happy and make you feel comfortable right away. The hotel is in great condition and comfortable enough to not want to leave!!!

My fifth stay at The Proper was another truly lovely one. This time, I convinced two other couples to book as well, as we were all headed to the same birthday celebration in Haight Ashbury— needless to say, they were just as charmed. We decided to splurge (the rate was too good to pass up) and booked the King Suite, which offered an incredibly spacious living area and a completely separate bedroom— ideal for both comfort and leisure. As a corner suite, it also delivered sweeping views from multiple angles that made the space feel even more special. From the moment we arrived— warmly greeted by Warren at the door— to our all-too-soon departure the following day, when he once again thoughtfully escorted us to our car, the experience was seamless, welcoming, and full of ease. We wished we could have stayed for a week… and one day, we absolutely will.

My husband booked a night for my 60th birthday along with my brother and his wife on separate bookings using Marriott points. A day before we were to arrive, my sister in law had a medical emergency in the UK, her mother was taken ill and was in the hospital, so of corse all parties cancelled our booking and she flew to the UK. Apparently the hotel had a 72 hour cancellation in place, so charged us and my brother $220 as we only cancelled 24 hours before. Both parties called the hotel to explain the situation and they could care less. I understand policy, but under these circumstances, denying a cancellation is cruel. My sister in law in particular had the cost of the last minute flight and then the hotel on top. To say the least, we won’t be booking again. There are many options of great hotels in San Francisco, and I would suggest if choosing a weekend away, you pick somewhere that respects its guests and are somewhat flexible should an emergency occur. Not impressed.

Hotel is great, neighborhood is a disaster area. I am from an urban area and live downtown but this was way worse than I expected. Website description of the neighborhood is misleading. It is not an area for children, teenagers under 18, or anyone uncomfortable with significant urban squalor, e.g., very significant drug use and dealing, lots of mentally ill folks wandering around, streets dirty with everything from feces to needles, etc. I didn't feel in danger per se, but it’s pretty nasty out there. Women (or men, really) traveling alone may well feel uncomfortable or scared. At minimum you’ll see some things you won’t be able to unsee.

I paid $6,600 for 3 nights in a tiny 250 sq foot room. Had to shower with cold water every one of those mornings, the water pressure was extremely low, and there were drainage issues with the sink. The lights were damaged and therefore made it feel like a dark alley way my entire stay. Not recommended