San Francisco Proper Hotel

The vibe was upscale without being pretentious. The service was exceptional. Food and cocktails were great. Easy access to everywhere in the city via Uber, Waymo, or BART, and walkable. While we had an initial issue with the AC in our room, the front desk and Joel and Brandon at Charmaine’s made us feel so special and cared for. Service was exceptional and it truly felt like we were VIPs. The hotel is in a location that is right on the edge of the less nice areas of the city but I never felt threatened or unsafe and the areas immediately around the hotel were walkable - we walked to Chinatown without any issues! I will not stay at another hotel in San Francisco. Don’t sleep on this boutique!

This is a really pretty hotel with wonderful staff. The are is terrible so I would not recommend for families or solo female travelers with no experience in SF. The location is fairly central but at nice is pretty dicey. It's a difficult area to take a walk comfortably in. Overall though the staff is wonderful and the hotel is very very pretty inside.

First, the city is the cleanest I have EVER seen. Something you have to see to believe but also take it in. This property is a shining star in the neighborhood. Amazing hosts, great food. My favorites were the asada tacos on the rooftop and Villian breakfast. Great iced Americano. The room was fantastic and the staff was friendly, attentive and helpful at every turn.

Very cool building attractive to those of us who appreciate historic hotels/repurposed interesting spaces. Decor well done! Be AWARE that the hotel address that populates the calendar from the confirmation email has two addresses. As this is not usual, and being in the habit of simply tapping the address in the calendar event to populate Apple Maps, it caused a good 40’ of circuitous and frustrating driving to find the hotel. We were helped by phone by someone who was very patient! Well done! Sorry I didn’t get her name. Later noticed the address listing w address vs entrance address. I see why the address is listed as it is but would strongly recommend that this anomaly be pointed out ahead of time. Big shout out to Warren whose encyclopedic knowledge of local transit made it SO easy to navigate! He went out of his way to coach me to enable me to walk out the door well acclimated and travel was a breeze through the day!

The hotel is beautiful and staff is friendly, but it is in a terrible and unsafe area. I imagine it's even worse for the staff. I travel a lot for work, and I've never stayed in an area that felt so unsafe. During my stay there, I'm pretty sure I heard a gunshot and saw a man lying on the floor in the middle of the street. The cops arrived and the ambulance, and I could see it all from my room. It was traumatic.