San Francisco Proper Hotel

I so wanted to love this hotel, but I just can't in good conscious recommend it. There was only one elevator working during my entire stay, bathroom sink was clogged and AC wasn't working well. Not to mention, the neighborhood is horrendous. HORRENDOUS. If you are staying here, do not go for a walk - there are tons of drug addicts lurking about.

My wife and I had a truly delightful stay at your hotel. We greatly enjoyed the beautiful interior design, the cozy atmosphere, and the delicious food at Charmaine’s. We also appreciated the impeccable cleanliness—slipping into such fresh, comfortable bedding made our nights especially restful. We sincerely thank your entire team for making our time at the Proper San Francisco so enjoyable.

After a long and emotionally taxing day, I visited Charmaine, the rooftop bar located within the hotel where I was staying. I was hoping to unwind quietly with a tequila and enjoy the ambiance. Unfortunately, my experience was marred by an interaction that left me feeling uncomfortable and unwelcome. A host asked me to remove my foot from where it was lightly resting on a table. I complied immediately. However, I couldn’t help noticing that other guests nearby were pacing with phones on speaker, loudly discussing business—yet none of them were approached. The inconsistency in enforcement felt discouraging, especially as I was simply trying to decompress. I chose to leave shortly after, feeling disappointed that a moment of quiet reflection had turned into one of discomfort. I later shared my concerns with hotel staff, hoping for some acknowledgment or clarity, but received no response. On a positive note, the bartenders were excellent—warm, attentive, and professional. Their hospitality stood out and deserves recognition. While I had been considering a future stay at this hotel, this experience has made me reconsider. I hope the management reflects on how guest interactions are handled to ensure all visitors feel equally respected.

Stylish, extremely comfortable, and very welcoming. The lobby restaurant, Villon, is an excellent option for breakfast and lunch. At night, the rooftop bar, Charmaine's, offers great cocktails and excellent food options that go well beyond the usual "bites" menu.

I will never go to this hotel again. It is dangerous, the entire block around the hotel is surrounded by drug addicts. Valet doesn't come to your car, they wait at the desk and seem very happy to tell guests that there's no parking around the hotel, except $104/night for valet, pitiful service and they should be fired. No coffee in the room, and was told the coffee service in the lobby was down. Not sure what "down" means, I guess they were to lazy to make the coffee for guests that morning.