The St. Regis San Francisco

Wonderful staff. Very Nice Area. The front desk extremely helpful and friendly and treat you so damn well. My Bonvoy Platinum Elite Status was acknowledged. I was in Room 1904 and the view of the city was Nice. They have a $45 + tax destination fee but the return is more than worth it, unlike other hotels that charge you junk resort fees.

Location is very good, the atmosphere in the common areas is fine, however, not as good as other St. Regis properties. The restaurant and bar are on first floor and relatively not noteworthy. The service for lunch and breakfast in the restaurant was excellent. The service at the bar in the evenings was inconsistent. Overall the room was good and the housekeeping staff was fantastic. The bathroom setup was a little odd as the door to the toilet didn't close all the way. The value was not great for price paid but the stay was good. The room was very clean and turn down service was excellent. The noise level was good and no issue at all. Overall a solid, if not exceptional, option to stay in San Fran.

My wife and I chose The St. Regis San Francisco to celebrate my birthday, and we had a wonderful experience from start to finish. We were pleasantly surprised with a complimentary upgrade to the Astor Suite, and the butler service made the stay feel even more special. Robson Boscarioli welcomed us to the suite, gave us a thoughtful introduction to its features, and arranged complimentary pressing. Later that evening, butler Arjun Saud surprised us with macarons, fresh fruit, and a personalized birthday message waiting in our room. One of our favorite touches was returning from dinner to find the room beautifully prepared for the evening. The turndown service, relaxing music, and pillow spray created such a welcoming atmosphere. I'd also like to thank Chief Concierge Daniel Rey, whose communication before our arrival helped make the celebration feel special from the very beginning. The hotel is beautiful, but what really stood out was the hospitality. Every interaction—from the concierge team and butlers to the front desk staff, felt warm, genuine, and attentive. Thank you to everyone at The St. Regis San Francisco for helping make my birthday celebration so memorable. We truly appreciated all of the thoughtful touches and look forward to returning.

I recently visited San Francisco with my daughter for a birthday weekend, and our experience at the St. Regis was phenomenal. Prior to our arrival, the hotel proactively reached out to gather details about our trip. I mentioned the birthday celebration and noted my daughter's allergy to down pillows. The execution upon our arrival was flawless: we found a thoughtful birthday note and macrons waiting for her, and the beds were already equipped with the requested hypoallergenic pillows. Even by the high standards expected of the St. Regis brand, the staff's attention to detail and overall service were absolutely impeccable. The accommodations themselves were modern, exceptionally clean, and luxurious. Additionally, both the food quality and the service at breakfast were great. Overall, this is a very nice hotel that executes perfectly on the details. Highly recommended.

The St. Regis San Francisco sets the standard for exceptional hospitality. The service was truly the best I’ve ever experienced at a hotel—every member of the team, from the valet to the concierge and butlers, was attentive, professional, and genuinely welcoming. The room was spotless and beautifully maintained, making it easy to relax and enjoy the stay. The food was delicious, and the house car added an extra layer of convenience that made getting around effortless. An outstanding experience from start to finish.