The St. Regis San Francisco

Our stay at St. Regis was exceptional from beginning to end. The St. Regis beautifully combines luxury, comfort, and impeccable service. Every detail was thoughtfully handled, and the remarkable staff were warm, attentive, and genuinely welcoming. The elegant surroundings, outstanding amenities, and high level of service made the experience truly memorable. I highly recommend the hotel to anyone looking for an exceptional luxury stay.

I spent Labor Day weekend at the St. Regis San Francisco and I was impressed with every interaction and with all the facilities I had the opportunity to enjoy. This property is a newer St. Regis property so instead of the old charm of properties in other big cities, this location is very modern. I was impressed from the moment I arrived. Check-in: Warm, friendly, and not pretentious. I had applied nightly upgrade awards and I was pleasantly surprised when they didn’t clear, however the property upgraded me into a nicer room on the top level. Room: My Grand Deluxe room on the 20th floor was very spacious with an entry hall featuring a beautiful sculpture. The bedroom features huge built in closets which house the coffee maker, mini bar, and space for clothing, etc. A large desk offers ample work space and a nice seating area rounds out the bedroom. There is a nice vanity table and bench beside the large bathroom featuring a large tub, walk-in shower, and all the amenities you could imagine and more. I had a thoughtful welcome gift of chocolates and a note from the GM. Housekeeping: This is an area where this property shines. The room was meticulously maintained throughout my stay, including nightly turn-down service (complimentary overnight shoe shine is offered). It was truly the little things the staff did. For example, I left my reading glasses on the bedside table. When I returned they were sitting on top of a branded microfiber cloth for me to use and take with me. Dining: The St. Regis bar was outstanding with amazing bartenders and food. I opted for breakfast as my Bonvoy Titanium welcome gift, and this breakfast did not disappoint. The special Bonvoy menu offers a choice of entree from a long list, and two beverages from the beverage list. The staff at Astra were warm, attentive and made everything perfect. Every single person I interacted with at this property were on their A-game. I departed early morning for the airport. The lady at the front desk approached me as I was walking to leave the hotel and offered me a coffee to take with me. This is the level of luxury service I appreciate so much, and it is not common. Thanks to the entire team at the St. Regis San Francisco for a memorable weekend!

The St. Regis San Francisco is one of those hotels that just gets everything right. The experience always feels effortless, polished without being stuffy, and the staff is consistently warm, friendly and genuinely helpful. The location is also hard to beat. You’re right next to the San Francisco Museum of Modern Art, in the middle of one of the most interesting parts of the city, with great restaurants, museums and galleries all within walking distance. It’s an ideal location if you actually want to experience San Francisco rather than just stay in a beautiful hotel. The rooms are beautifully done, the service is flawless, and there’s a level of attention throughout the hotel that you notice without it ever feeling forced. We’ve always had a wonderful experience here. Great location, exceptional staff and that particular St. Regis attention to detail that keeps us coming back.

I stayed for 2 nights in August. I made my booking through Amex Travel, which included perks like a room upgrade, late checkout, breakfast, and a hotel credit. I arrived at the hotel late and was greeted by a very friendly staff member who told me my room had already been upgraded. The whole process took less than 5 minutes. Upon entering the room, I was amazed by the attention to detail. There were water bottles placed beside the bed, turndown service had already been done, and there was a dessert plate and a gift for my son. The room itself was also very nice, very clean, and big enough for two people. One thing that really stood out to me was the customer service. I had a 4 PM checkout, but I got caught in traffic and called the front desk to ask if it would be possible to extend my checkout until 5 PM. The person helping me simply said, "No problem, we'll extend it to 5 PM." Very impressed with the customer service! Overall, I had a wonderful stay and will definitely book again the next time I'm in San Francisco.

Great customer service; the staff at breakfast was so kind and friendly. We really enjoyed our stay there!