Taj Campton Place

We had one of the worst experience at this hotel. We were given complimentary breakfast daily nothing much to talk about it. Their breakfast starts at 7 am, We requested to be seated at 6 55 am as we need to catch our tour. They were just passing the ball from fronk desk to restaurant and vice versa. They accommodated us only after 7am only. While checking in on 16Jul 25, they said they are gonna charge resort fee, upon forwarding them mail from MmT, which includes all inclusive of all taxes and fees. But they still insisted a security deposit of USD 600. while they confirm with makemytrip and we also forwarded the mail saying to reception on day 1 and it was confirmed on day 1 that everything was paid. On last day when we were checking out early Front desk staff Romi said that we need to pay taxes when we confronted she said okok it's paid. Icing on the cake was as we were departing early that day, so my wife requested, if they could pack some break fast for us, as we our rate is inclusive of break fast. Lady at front desk Sierra said yes,we will pack but it will done in the night as staff reports only 6am in the morning. But to our surprise they charged us for in-room dinning as it was prepared in the night.we said fine they would pack some sandwich. Staff at front desk didnt confirm us it is gonna be charged at USD 86.00 for 2 peices of bread, rotten fruit with some ketchup bottles. Romi said she couldn't do anything as it was already charged and none was available to clarify. In and all except location of the hotel everything is a negative i would never recommend this hotel and don't go by TAJ it's not Taj. Be carefull guys clarify everything thing before in this shady place. Regards, M sidhardh reddy.

Wonderful stay over Jul 4th weekend. All the staff are top notch helpful and friendly including everyone in the restaurant. Great breakfast and dinner. Short distance to Chinatown and Union Square. Highly recommend this hotel.

I had a very disappointing and frustrating experience during my recent stay at Taj Compton in San Francisco. I booked my stay through Agoda, where I was already charged $35 per night as a destination fee, totaling $105 for three nights. However, upon check-in, the hotel took my credit card and charged me an additional $105 for the same fee — essentially double charging me for something I had already paid. When I reached out to the hotel staff regarding this overcharge, I was surprised by their complete lack of accountability. Instead of helping resolve the issue or offering any assistance, they simply pushed the responsibility onto Agoda and refused to take ownership of their mistake. This is not the level of service I expect from a hotel under the Taj brand, which is known for its hospitality and professionalism. Sadly, this experience left a very negative impression. The way the situation was handled felt dismissive and unhelpful. I strongly advise future guests to double-check all charges and be cautious while providing payment information at check-in. Based on this experience, I would not recommend staying at this property, and I sincerely hope they improve their customer service and billing practices. My concern is still pending and I am waiting for refund

We checked in and went to our room we then tried using the shower and it did not work. We called services and the repairman worked on the shower for a while. The repairman could not fix it and told us to let the front desk know. Spoke to front desk and they said they would call us back. They called back and then said we could go to another room. We then moved to the other room. We wanted to put our restaurant leftovers (from another place) in the fridge and noticed it was not working. We contacted services again and the maintenance man looked at the fridge and said it was not working and said he would get us another one and he did bring one later. It made a lot of noise but it worked. Since we spent so much time dealing with all the room issues, we did not get a chance to go out before it got dark outside, so we decided to head to the restaurant on site to the Bombay Brasserie. We went there and waited by the “Wait to be seated sign” for about twenty minutes and then a hostess showed up to seat us. We really like Indian food and eat it often so we were ready to order within a few minutes. We talked to the waitress and told her that we wanted the food mild and she said that the dishes we ordered were definitely very mild. She sounded confident so we had her place the order. We also ordered Nan and extra side of rice. When the Nan showed up we went to tear a piece and it snapped because the whole underside was burnt to a crisp. We showed the waitress and she said “Wow, that is really burnt” and she got us another one that was not burnt. Then the rest of the food showed up, it looked great. We served ourselves and then we noticed the food was very spicy. We told the waitress and she said that was the mildest they could make it. Why didn’t the menu show a hot pepper on the spicy menu items? We then just ate the rice (which we paid extra for and came on a very small single serve bowl) and the Nan and paid our bill and left. For the price this place charges, you would think that it would be exceptional. It disappointed us to say the least. The waitress was undertrained and should have known the menu. The old group of men sitting near us were upset that their food too was too spicy. Since gratuity is already charged, does that make it okay for bad service? We were expecting and amazing stay but it turned out being a disappointment. The hotel in general is beautiful and we were impressed by the looks of it. Would we recommend this place to others? No.

Incredible hospitality and excellent hotel experience. Great food. Excellent rooms and workout space.location is great for experiencing SF.