Taj Campton Place

It's a shame to see the Campton go downhill. There was a time when I literally stayed at this hotel everyday. Today I came back for my birthday. It was close to the time that breakfast closes, so I asked the host if I could get seated. He literally yells at me and tells me that he is busy. He comes back at 10:29 (1 minute before breakfast closes) and says that "it was really rude" of me earlier. He gives me 1 minute to order. He continues to treat me poorly for the rest of the meal while attending to the table next to me. This is a place that charges $60+ for breakfast and hundreds of dollars per night. I'm done with this hotel. Many better alternatives for hotels that won't spit in your face for being a regular guest.

Very nice staff. Rooms outdated. Carpet dirty. TV is very old and you can tell things are just worn down. For a five star hotel I expect a lot more.

The entire hotel family was very pleasant, courteous, and professional. I would stay in this hotel over and over again.

An excellent place to stay close to Union Square and can walk to many places nearby. Very good large rooms and excellent spread of food, breakfast including Indian food. The chef Mr Thomas , Mr Abhishek Gaurav in the restaurant, Steve Miller at Concierge, Ms Soukania Rachki at Reception and General Manager Mr Pulkesin Mohan need special mention for their personal care and service.

This is an old and tired property in desperate need of a uplift and renovation. We were not told at the time of booking that our room type did not have a union square view. We did not get a higher floor although we booked months in advance. The beds were old spring beds and very uncomfortable. The furniture was outdated and had stains on them. The stand up shower backed up with soap and water. Lighting is very low. On the plus side the housekeeping service was great. The neighborhood is decent in the heart of Union Square although there were homeless on Campton place and Sutter street smelled of urine. Terrible service at the restaurant on property. Definitely not befitting of the Taj brand and most definitely not a 5 star hotel. Its a 3.5 to 4 (maybe) star hotel at best.