Taj Campton Place

The hotel is in a great area, close to tourist attractions with lots of stores, restaurants and I never felt unsafe. The bus and metro are a block away for easy transportation. From the moment we walked in we felt welcomed. Everyone at the reception was very cordial and helpful. The room was a good size, the bed was very comfortable, the bathroom was very clean with a great tub with awesome water pressure. The area was quiet, we were able to sleep perfectly. Next day we had breakfast at the restaurant and it was delicious. I had the buffet which had amazing croissants, My husband had the French toast brioche and he loved it. Our waiter was the best. His name is Eligio, his service was very exceptional. He suggested the French toast, he brought all the food quickly and took care of us efficiently. He was cordial, professional and friendly. We stayed at the hotel for three days and we loved it. The location, service and price were great. We will definitely come back.

Stayed at Taj Campton Place and had a wonderful experience. The staff were genuinely warm, attentive, and incredibly helpful at every turn. The food was outstanding—truly a highlight—and the room was beautiful, comfortable, and thoughtfully designed. A lovely place to stay in the heart of the city.

I don't go out of my way to post reviews, but my experience with the service at this hotel has really left a sour taste on my mouth and wanting to share this as a cautionary tale for others. While my visit here started off fine, it went downhill when I requested for laundry service. When my clothes came back, one of my pants were missing. When I called the front desk to ask if they can check for it, I was met with disrespect from both the front desk and the laundry service manager. I tried to navigate this situation as cordially as I could, but both front desk and laundry manager tried to gaslight me that I lost my own pants and that it wasn't their fault. I had to continually follow up with them on the status of my pants. Lo and behold, I get a call back later that they did find my missing pants in the laundry room. This incident was extremely infuriating. The lack of accountability here and the way the staff tried to blame me for losing my pants was very unprofessional and I do not wish this service upon anyone else. I do not recommend staying here period, this is the worst service I've ever had to deal with and I travel often. I have to travel to SF from NYC for work often and this hotel is definitely on my blacklist to never come back to again. Their apology after realizing they did indeed lose my pants was very half assed and I am very disappointed that I chose this hotel for my 2 week stay. Stay away from here if you don't want to deal with immature and rude staff.

Everything at Taj is just nice and feels luxurious. Personal service, good breakfast, high-quality materials in the room, and so on.

Fantastic staff and room. Location is unbeatable. Great value. Super clean and quiet. Restaurant is amazing also