JW Marriott Los Cabos Beach Resort & Spa

I understand there is huge room inventory to fill-in, but allowing groups and conventions in a JW Marriott does not fit. We are paying $600 or so in room fees. The slow food service and a “working environment” is not what we have paid for. Kitchen went crazy with the convention attendants. Two nights ago, we were trying to have a calm dinner with my family at the sushi restaurant, when suddenly a big bunch of noisy workers of a pharmaceutical Mexican company came in. Last night music was very loud and perfect for a 4- or 3-star hotel. We decided to dine outside the hotel. If accepting groups will be the policy, fine, but don’t offer this hotel as a JW Marriott so we can have enough time to see other options. I never complaint in hotels, but this is the first case I see this in a JWM after a longtime loyalty. Be cautious. Except for the convention, everything went very well. Pedro Santamarina CDMX

We visited in Aug 2024. I wrote this review at the end of our trip. I forgot to post it 🤦🏾‍♀️. When we started planing our upcoming return to the property, I remembered the review I’d written. Read below to find out why we’re returning! Phenomenal Service This was a last minute family trip that worked out well. Family of 5: mom, dad, 3yo daughter, grandma (mid 70’s) and grandpa (late 70’s) Rooms We stayed in the Umey suites (A301 and A401). These were very spacious rooms. Each room came with 2 bathrooms. One was extremely oversized with a large tub, that we were able to bathe our daughter in, large shower with two shower heads (rain shower head and regular detachable shower head), toilet room and two separate sinks. We got a crib for our daughter. The room was large enough for the crib to sit next to either side of the bed. The lights in the bathroom and bedroom were dim but there was a wrap around balcony with multiple seating areas and two loungers. So opening the curtains provided lots of light. There’s also a living room area with a couch and chairs. The air conditioning in the room is great (very cold). Kids Club This alone is reason enough for us to come back. We were hesitant to use it and leave our daughter alone with people we don’t know. The reviews we’d read about it raved about the staff within the kids club. We were not disappointed at all. The kids club is for kids starting at 4 yo but you can utilize the babysitting service. I assume it’s the same thing but with a bit more “hands on” support. There were between 2-4 staff members playing with my daughter at any point. So the ratio is fantastic,lol. There’s so much to do in the Kids Club. There’s a large in door play structure, TVs and video game consoles for other kids. Baby dolls, small animals to climb on and arts and crafts. We utilized the kids club 4/6 of our days. Each day our daughter made a different craft (tye dye shirt, the day hat, paintings,Crayon pics, treasure chest). We communicated with the staff via What’sApp. They sent pictures and videos of our daughter throughout her time which made us even more comfortable. She LOVED being in the Kids Club. While we were in the pool, playing as a family she’d ask to go back to the Kids Club. We were surprised! Thank you to the entire Kid Club! Oh they also rent out pool toys (floats, noodles, beach ball etc). Food The pool menu offers lots of options. The breakfast menu and buffet also have so many options. My husband and I dined out one night alone at the fancy restaurant, that was our favorite meal. We also had a great Mexican Cab Sauvignon. Service The service was amazing. I can’t think of a moment we needed something and weren’t helped immediately. This is throughout the entire property. We want to give a special shout out to the bar and pool staff at the family pool (Rueben, Tadeo, Rodrigo, Javier Bautista, Nester).

Top quality Marriott property. Disappointed by the lack of landscaping upkeep on the property particularly in the pools adjacent to the spa. Debris and leaves in the pools associated with the spa including the outdoor "plunge" pools.

My husband and I, almost all of our family members and several friends have all visited this resort and absolutely love it. We personally have been here 20+ times and everyone treats us like family. Christina Gamez, who is the head Concierge (and much more), has been a constant presence for us over the last 7 years. She is also so helpful and kind with any request that we have. We always look forward to seeing her. Angel Valeria provided us a great service on this last trip to make sure we got the suite upgrade we requested. As a Marriott Ambassador Elite, my status comes with perks but everyone at this property goes above and beyond that in every way. We love the Adult Pool and have nothing but high praise for towel guys (Nestor & Johnny) who take care of our chairs, the servers like Roy and Yael, and the bartenders, specifically Fernando who take care of us every day we are there. The spa is beautiful and very serene with wonderful services so give that a try too. You will leave here wondering when you can plan to come back!

We just got back from The SJD Marriott. I rate stays these days for myself by the degree to which I do not want to leave and by the degree to which I want to come back. This hotel is darn near exceptional. What stands out is the excellence on service. You know it when you see it: when a culture of excellence has been created, when a common standard in recruiting has been achieved towards a team of people that are genuinely nice and helpful and want to excel. The room was perfect, the quality of everything from beds to bathroom to balcony…all privacy and bliss. The terraced pools, the grounds, the spa, the ocean lounging. Adult-only sections at your beck and call, our kids loved everything , generally great food choices and options….One cannot but come to one’s total senses here, and isn’t that what a great vacation is all about? Oh, and you’re a stone’s throw from Flora Farms ( bucket-list it now!) and Acre, and Noa, and Ruba’s need I go on. As a discerning traveller, I’m really impressed by the price/value of this hotel. We’ll be back! Wait, did I , who never writes reviews, just wrote one?